
You and I thought Facebook had a fast start, until
Groupon took off. So we have a new definition of
fast. In the Internet business, we also have our
own definition of dangerous.
It’s not like living on the edge of raging wildfires in
southeastern Arizona or taking off from the base at
Bagram dodging enemy fire. It’s dangerous like all the
folks who know just enough about the Internet business
to think they know it all. Too often, instant success
starts to feel like bullet-proof brilliance.
There’s so much opportunity and so little time. But
let’s take a little time to learn from experience — from
our own or the competition, from experts with success
records and professors from the real world of the Web.
Let’s make time to seek out education and training from
proven sources. Let’s make time to optimize those landing
pages, analyze that new campaign, and test with real
users. Yes, it can take time or cost money, or both, but
whenever it’s possible, it pays. It also pays to ask for
opinions, listen to fans and followers, and take those
reviews to heart, however painful or clueless.
We can also learn from the experience of all the Web
designers, developers and marketers whose sites we visit
and end up staying longer than we intended. Besides
those favorites and bookmarked sites, it’s helpful to learn
a little from unexpected places, for example, sites like
Drumstick.com, Cavs.com and CreativeKidsEducation-
Foundation.org. Other sources include those pop-up
surveys asking, “Help us make our website better!” You
may not win the $500 thank-you lottery, but in a few
quick minutes, you’ll learn from the survey questions
asked by your peers at companies like Direct Energy or
Home Depot. And it’s good karma.
At Website Magazine, we’re dedicated to information
and education, sharing the advice and experience
that can speed your success on the Web. From the
pages of the magazine 12 times per year — print, digital,
and apps for iPhone, Android, and iPad — to our
five e-newsletters and of course the pages of WebsiteMagazine.
com every day, we’re working on your
behalf. Latest is the book by editor in chief Pete
Prestipino featured on the opposite page. Check it out
at www.Web360Book.com. Our staff is lucky to have
loyal subscribers and visitors who comment, criticize,
correct, and share our content, and most especially,
recommend Website Magazine to their colleagues, customers,
and competitors.
We recommend that every Web professional take
a little time to investigate and choose training and education
that can fill in the gaps, fit the schedule and
not break the budget. Many of our esteemed contributors
travel year round to different events to reach
Web professionals and their management, sharing
their expertise. Good vendors are another source, and
many are packaging training with their technology
and services.
It’s no problem finding good sources, but at the fast
pace of Internet business today, it can be hard to find out
what you don’t know. In fact, for those who don’t know
what they don’t know, it can be dangerous.
Kudos to all those Internet entrepreneurs working
24/7, to the corporate corps doing e-strategy and e-tactics
for the big brands, and to all the Web whiz kids who
can hardly wait to capture the Internet flag. Definitely,
the competition is fierce and the heat is on, so today may
feel more like a day fighting wildfires or dodging enemy
fire. On those days especially, it’s best to remember nobody
goes into firefighting without extensive training
and back-up, and our Marines are trained before, during,
and after their deployments in Afghanistan.
When we’re flying at Internet speed, sights are
trained on future results, not so much on analyzing what
we don’t know. But there’s no reason to go aloft alone. It
takes just a little more time to get informed, check for
trusted sources and ask your fans and friends. Be fast,
don’t be dangerous.
About the Author: Susan Whitehurst, Publisher of Website Magazine