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As the CEO of an online marketing agency, I attend quite a few marketing conferences each year. There I
meet a surprising number of people who have tried AdWords and given up, or are only dipping their little
toes in the water. And the reason I hear most is that Google AdWords is overpriced.
The plain truth is that AdWords is indeed overpriced
— if you aren’t doing it right. But it doesn’t
stop there. A lack of AdWords success could be a
symptom of a greater problem.
Because Google pits you directly against your
competitors in a war for clicks, AdWords is a rough
scorecard of the strength of your business and marketing
model. If you can't consistently afford the firstpage
spots for your core keywords — and your
competitors can — you are losing key battles.
Google processes more than two billion searches
per day, holds 66 percent of the worldwide search
market share and reaches 80 percent of global Internet
users through their content network. In other
words, this is a war you cannot afford to lose.
There are five common characteristics of advertisers
we see fail — AdWords will always be too expensive
for them. I’ve highlighted the reasons below.
While reviewing these, take note of possible holes in
your own marketing funnel. Even if you are presently
successful with your AdWords ROI, there’s probably
some room for improvement.
AdWords is overpriced for those
with inadequate business models.
A business model is loosely defined as the way
your business goes about making money. This encompasses
everything from product offerings and pricing to follow-up marketing and customer service.
Keep in mind that, with the Internet, everyone gets to
compete on a national or even international scale. A
business model that can do just fine locally will get
annihilated nationally.
You need an Olympian-level business model if
you are going to be one of the top five companies in
your industry nationwide. This requires tremendous
work to constantly refine your product offerings and
backend systems. Successful advertisers are willing to
break even or lose money on the initial product because
their backend marketing system is so reliable
that they multiply the revenue from every customer
over the subsequent 12-24 months.
AdWords is overpriced
for those with poor cash flow.
Even if you have the strongest business model in the
game, you may be losing with AdWords due to an unrealistically
conservative cash flow.
It would be wonderful if you could pay $100
today and get $200 of profit tomorrow. For some advertisers
with one-time transaction products, this can
be the case. However, many advertisers must be willing
to go negative on their ad spend while waiting for
the customer lifetime value to catch up.
It might take 6-12 months before recouping the
initial advertising investment. This is particularly true for businesses with a long sales
cycle or subscription billing
products. AdWords success
is often a cash flow game
where the best funded get
the upper hand.
So, when wondering how
competitors can afford to pay
those “ridiculous” prices in
AdWords, the secret is, they
can’t — at least not initially.
They just have more cash flow
than you. (It may also be that they are
flat-out losing money. We’ll get into that later.)
AdWords is overpriced
for those who don’t test.
Any inadequacy can be overcome through rigorous
testing. As training strengthens the athelete, so does
testing improve marketing.
Tools are readily available for straightforward datadriven
tests. At a bare minimum, you should be testing
ads and landing pages. Once a winner is
discovered, another test should be soon to launch.
Testing is a continuous process.
Be aware that you are not simply testing one ad or
landing page against another. That’s an amateur’s approach.
All of your top traffic ad groups and/or traffic
sources deserve their own unique tests; as the “losing”
landing page might actually work better for some of
your traffic. You need to be data-driven at every level and
set up your marketing funnel for maximum success.
AdWords is overpriced for those
battling for top position.
As stated earlier, sometimes businesses can’t afford what
they’re paying for AdWords traffic. It may be that the
click cost for the number one position is higher than
any business in the market can profitably afford. Bidding
wars at the top can drive prices to unreasonable
levels. This is sometimes referred to as “ego bidding.”
Who wouldn’t want to be at the top? When companies
are not tracking their return on ad spend, ego can take
over — leading to crazy bids to stay on top.
At every point along your continuum of AdWords
success, pay only what you can afford to pay, given your
cash flow and margin constraints. This requires conversion
tracking back to every keyword and ad group.
AdWords is overpriced for those
with poor account structure.
Let’s assume you have a proven business model with
strong cash flow and have experienced success with other forms of advertising. In this case, the solution is
simple: use AdWords better. The good news is that if
you have taken care of all the above, managing your
AdWords account effectively is the easy part.
There are dozens of errors that novices make; a
group that probably includes many of your competitors.
Poor account structure is at the top of the list.
Structure your account so that you can display the
most relevant ad for every keyword search. This
means ad groups are all comprised of tightly related
keywords.
AdWords is a unique beast in that prices will go
down as your campaigns are increasingly well managed.
Magazines certainly don’t give you a price break
if more people call your 800 number, but Google
does. They want their users to have a good experience
(and to keep clicking ads), so they reward you
with lower click costs if your ads are relevant. A good
account structure with frequent ad split testing will
enable you to have the most relevant ads possible for
each keyword.
Negative keywords also play an important part in
keeping costs down. Negative keywords act as filters
on your standard keyword list to block unwanted
traffic. So, if you are advertising on “night stands,”
you might show up for “one night stands.” Simply
add “one” as a negative keyword to filter out this unwanted
(and non-converting) traffic. Advertisers can
typically cut costs by 20 percent with a thorough list
of negative keywords.
Needless to say, many other competencies are required
for running an effective AdWords account.
While you can certainly get started with zero experience
with AdWords, you will never compete in
crowded, high-volume markets without being at the
top of your game. Success with paid search marketing
requires a good deal of training, finesse and experience.
Plenty of free training can be found online and
there is no shortage of agencies that would be happy
to take the burden off your hands.
The key is to not give up on this traffic source. Use
AdWords as your own scorecard of success. There is
no feeling like seeing your ad above the competition
— and knowing you can afford to be there. Success is
a moving target with the changing competitive landscape,
so there’s no time like the present.
About the Author: Timothy Seward is the CEO & Founder of ROI Revolution,
Inc. Learn more about ROI Revolution’s paid search
management services and request a free strategy session
at www.roirevolution.com/websitemagazine.