The control that IT departments once had over
technology and technology-related decisions within
businesses is shifting, according to Gartner Predicts
2012, a special report recently released by the information
technology and advisory company.
The forces of cloud computing, social media and
social networking, mobility and information management
are rapidly changing production for many
enterprises, and in some cases key stakeholders recognize
the value well before IT can make important
decisions about implementation. And it does not
stand to get any better for those in IT.
The presence of the cloud, for example, may result
in on-premise IT being just one part of the total
delivery of IT capabilities to a company. As social
computing continues to foster collaboration, workrelated
behavior patterns are shifting too. Mobility,
of course, is complicating the entire issue by providing
users with access to new channels, applications
and data — not to mention device choices. These
key trends are leading businesses towards a scenario
where the IT department, which once lorded its
power over the non-techies, to flat out lose control.
Whether this is good or bad depends greatly on
the organization, but as businesses and their workers
continue to wrestle control from IT on their
tech-related decisions, the control of IT budgets will
very likely shift as well — security and compliance
be damned. Below find a few of Gartner’s most interesting
predictions for 2012 as they relate to the
reduction of control IT may have in the future.