Yammer Your Way to CRM and HR Insights

Pete Prestipino — Tue, 27 Mar 2012 19:35:00 GMT

Enterprise social network platform Yammer has announced integrations CRM and project management platform AffinityLive and HR Software-as-a-Service Subscribe-HR.

The integrations will allow Yammer users to see activity stories from both platforms which will appear in Yammer's scrolling sidebar module.

Activity stories from AffinityLive published in the Ticker enable critical issues -- such as a closed deal or an escalated support ticket -- to be surfaced faster and allow teams to work more collaboratively across departments. The integration also works with AffinityLive's automatic email capture, so that teams are alerted when important client emails are sent, improving client service and response time.

Subscribe-HR customers can use Yammer to discuss and collaborate on HR tasks such as company policy changes that appear as activity stories in Yammer's Ticker. Additionally, employee leave requests are posted into the Yammer feed allowing for greater transparency.

"The continued expansion of our partner ecosystem marks a significant growth opportunity for both Yammer and our customers," said An Le, vice president of Business Development, Yammer. "We are committed to integrating with leading third-party business applications across the globe such as AffinityLive and Subscribe-HR, making Yammer the social layer across all enterprise applications."

'Net Features : affinitylive

Yammer Your Way to CRM and HR Insights