'Net Features : chat software

Tumblr Reaching Out with Chat Widget

Michael Garrity — Mon, 14 May 2012 20:00:00 GMT

It just got easier to communicate with users on the Tumblr microblogging platform, thanks to a new integration with Chatwing.

Tumblr's recent surge in popularity is often referenced in conjunction with its supposed limitations, namely that it appeals to a younger audience and that only its visual content is likely to go viral. The latter assumption leads many marketers to believe that the site is lacking when compared to other social networks such as Google+, Facebook and Twitter in terms of fan engagement.

While that may not necessarily be true, it has caused some established brands to hesitate before migrating to Tumblr. But the new Chatwing partnership will introduce a website chat widget to Tumblr that adds an element of communication that never existed before.

Chatwing has been integrated with Facebook for some time now, and has greatly improved the communication experience for many global companies. Now Tumblr users will also be able to add the chat box to their blogs and quickly share and receive information from their followers to expand their social horizons.

The latest version of the Chatwing tool is available to Tumblr users, including a filter for “indecent” words and a greater selection of emoticons and avatar displays.

Innovative: Chat within Banner Ads

Pete Prestipino — Tue, 21 Apr 2009 01:06:00 GMT

The phrase "necessity is the mother of invention" must have been coined in a recession (or a depression), as there are some very creative solutions coming to market with the aim to go beyond generating awareness, and instead to focus on establishing genuine consumer connections.

Traffic Marketplace today announced the launch of Livemarkets Lite, a version of the company's click-to-chat technology that enables consumers to engage in a live-chat session and interact directly with advertisers through an actual display advertising unit. That's pretty unique and perhaps one of the most innovative uses of both chat and display advertising I've seen.

Livemarkets Lite features Chat Assist, an innovative intelligence technology that answers up to 95% of consumer questions by referencing an intelligent database. Powered by Upsellit.com, the Chat Assist database dynamically answers a wide spectrum of common questions tailored to each campaign. Livemarkets Lite also provides advertisers greater insight into market perceptions by providing detailed chat activity analysis and reporting, including the type of questions commonly asked by consumers.

"Talking with your customers is different than talking to your customers," said Tom Kogler, president and CEO of Upsellit.com, the technology provider for Chat Assist. "Engaging in a two-way conversation allows advertisers to create a deeper connection between consumers and their brand. The combined capabilities of Livemarkets and Upsellit.com will help advertisers of all shapes and sizes create a dialogue and let consumers participate in the brand experience."

Zoho Chat with Everyone

MaureenA — Thu, 02 Apr 2009 20:00:00 GMT

Zoho, a company known for its collection of online products for small- and medium-sized businesses launched its Chat 2.0 Multi-Channel version. This new version allows users to log into multiple instant messenger platforms at the same time, allowing for conversations with colleagues and friends who use different IM products including Yahoo!, Google, MSN and AIM. Chat 2.0 is integrated into other Zoho products to streamline business practices and conversation. Website Magazine has covered Zoho product launches and applications in previous posts.

Other additions to Chat 2.0 include Zoho Meeting, which allows users to share desktops with other users; Zoho Calendar to allow users to organize events and meetings; and Groups to allow users to organize contacts. The company offers 19 products ranging from e-mail, word processing to invoicing and CRM - some free and others paid, depending on the size of the business.

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99Chats Chat Room Widget

Pete Prestipino — Mon, 09 Feb 2009 15:27:00 GMT

I have some reservations about using third-party widgets when there are so many exceptional, so many more robust commercial solutions available on the market, but if you're just getting started on the Web and are looking to add chat room functionality, the 99Widgets Group has launched 99Chats.com, a free flash chat room widget that might be of interest.

99Chats.com is fully customizable (colors, background and fonts to border style, size and design and even the opacity level), but webmasters and weblog owners can also create their own themes or choose one of the ready-to-use themes available.

What is unique about the solution, and what will be interesting, is that 99Chats.com allows users to extend interaction with visitors with realtime text messaging on almost any web resource as it uses pure flash code.

99Chats.com is lightweight and takes only 65KB. It also supports tabbed private messaging with chat members, block user, and flood detection and prevention mechanism, and it works in any language. 99Widgets actually has quite a few widgets available, including those for polls, counters and others.