Track Email Responses with Reply Timeout

Linc Wonham — Mon, 02 Apr 2012 16:00:00 GMT

A new plugin from email software provider mxHero enables marketers to receive alerts if there has been no response to their message.

The Reply Timeout plugin works by allowing the user to be notified if the recipient does not respond in a specified amount of time. For example, if an email marketer sends out a time-sensitive sales proposal to a prospect and sets a Reply Timeout for two days, they will receive an email notification if the prospect does not respond within that period.

“Many emails involve some type of question, for example, ‘Can you attend the meeting’ or ‘What price should we go with,’ ” says Alexis Panagides, CEO of mxHero. Most of those questions are expecting a response sooner rather than later. But in the course of our busy days we can forget some of those questions, and Reply Timeout is a nice and easy way to keep on top of all that.”

mxHero is an open-source software platform that can be installed with any email system, and the new plugin works with all email clients on desktop, Web or mobile. The current release of mxHero includes more than 18 plugins, visual reports and statistics.

Protect Your Email Identity with Instant Alias

Pete Prestipino — Thu, 16 Feb 2012 01:30:00 GMT

Email technology provider mxHero has released a new plugin that allows email users to define new email aliases on the fly, which increases security by preventing excessive proliferation of personal information.

The plugin, called Instant Alias, allows users to define an email alias by adding a special character and arbitrary text to the real email address. When a user creates a profile on a website for example, that individual email address could be modified from user1@company.com to user1_website@company.com.

“Given the frequency in which email databases are stolen from even the most reputable firms, it is no wonder that many users feel the need to manage multiple accounts as protection from over exposing ones private email address. mxHero’s Instant Alias is an easier solution for email anonymity.”

Related Reading from Website Magazine:

- Tracking Email Attachments with mxHero’s Attachment Track

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Track Email Responses with Reply Timeout

Protect Your Email Identity with Instant Alias