OrderDynamics Protects Against Lost Orders

Mike Phillips — Fri, 14 Aug 2009 14:17:00 GMT

Online retailers suffer greatly when they depend on a payment provider and that system crashes. Such was the case recently when both Authorize.net and PayPal went down within weeks of each other. Lost sales can be devastating. But there is a solution, in OrderDynamics' Order Management System (OMS).

The system effectively captures customer data at the time of purchase - before that information is sent to a payment provider. So, if the provider goes down at any time (or any hiccups with the retailer's website), all orders are stored for processing when the payment systems are again available. The system is also integrated with Google Checkout and PayPal, so any abandoned orders are stored as a customer ticket, which can then be used to send follow-up messages to the consumer to encourage the completetion of the transaction.

Payment Processing on the iPhone

Pete Prestipino — Thu, 30 Jul 2009 13:39:00 GMT

Payment processor Encore Payment Systems has introduced an iPhone application for merchants (mobile or otherwise).

Using the app, merchants can type the card information into the phone and the credit and devit card transactions are processed as “card-not-present” or “offline-debit” payments. Receipts are emailed to the cardholder but future enhancements will include the ability for merchants to print a receipt on the spot.

"At Encore Payment Systems our goal has always been to create a customized payment processing solution for the various needs of each business," said Vice President of Operations Robel Sebany. "With the growing technological advancements of these mobile devices we wanted to ensure our merchants had access to a payment processing option as portable as their business."

If you’re an Encore Payment systems client, you’ll need to contact the company’s sales team who will help you set it up through a one-time install through a Web browser.

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'Net Features : payment systems

OrderDynamics Protects Against Lost Orders

Payment Processing on the iPhone