'Net Features : telephone

IfByPhone Store Locator

Administrator — Tue, 05 Aug 2008 14:24:00 GMT

Telephone application company IfByPhone announced it is adding a Store Locator capability to its already robust suite of apps to help businesses convert phone calls into increased sales. IfByPhone's Store Locator routes calls based on the caller ID or the customers ZIP code and then can send those users to a Virtual Receptionist, a Hosted IVR system or a Find Me List. IfByPhone clients can configure the store locator from the Web and advertise and promote one phone number for all locations.

Lead Distributor Call Center

Pete Prestipino — Wed, 30 Jul 2008 23:15:00 GMT

Telephone application company Ifbyphone has released the Ifbyphone Lead Distributor, a web-based tool that enables SMB's to establish a virtual call center with no upfront costs and a nominal monthly fee.

Users determine how calls get answered based on the time of day, day of week, caller ID, and/or number of call previously transferred to a particular phone number. “In today’s world of virtual home-based employees, Ifbyphone’s Lead Distributor is the perfect solution for flexibly distributing calls to any phone, anywhere, including home offices, in a highly cost-effective manner,” said Ifbyphone CEO Irv Shapiro. “By integrating interactive voice dialogs with automated call distribution we are able to deliver the power of enterprise call handling to businesses of any size.”

One If By Phone, Two If By... Website?

Pete Prestipino — Tue, 06 May 2008 21:40:00 GMT

Telephone application company Ifbyphone has entered into a strategic partnership with SiteKreator (a 'do-it-yourself' service which lets business design and host websites) which will allow clients to integrate an IfByPhone Smart Click-To-Call account directly into their website.

Site Kreator users signing up for an account will be able to place the code immediately into their websites. The IfByPhone solution combines the best of Web and voice services for the purpose of lead generation, offline conversion of sales and customer service opportunities. Let's translate that a bit - it drives Web browsers into Web buyers.

“We’re tightly integrating a suite of Ifbyphone services with a suite of Web-design capabilities from SiteKreator in an easy-to-use, all-in-one environment because our two companies share a mission to bring SMBs the kind of sophisticated telephone-application platform tools that were only available until now to enterprise companies,” said Ifbyphone CEO Irv Shapiro.

Previous coverage of SiteKreator:

SiteKreator Looks To ISPs