Multimedia Customer Support from VeriShow

Linc Wonham — Thu, 21 Jul 2011 01:00:00 GMT

Live support and real-time collaboration are two of the hottest topics in Web business right now, and there’s an impressive new software-as-a-service (SaaS) platform that delivers those tools and more to its growing base of users.

VeriShow enables online retailers and other Web-based companies to give customers multimedia support that can improve sales and build trust among website visitors. The company’s apps-based approach is designed to help business owners increase sales by offering their customers a new level of online assistance.

Internet retailers can engage with customers and prospects in real time on a platform that uses a host of collaborative apps. A new integration with live chat provider LivePerson enables an ordinary live chat session to be complemented by VeriShow’s fully synchronized multimedia customer support such as document sharing, image and video viewing, order form completion and more.

“Internet retailers and their customers expect top-notch live help and real-time online sales and support,” says Yuval H. Moed, co-founder and CEO of HBR Labs, VeriShow's parent company. “We’ve already seen tremendous interest in the joint VeriShow solution built on the LivePerson platform, and we look forward to meeting and exceeding that need among e-commerce customers.”

VeriShow offers a 30-day free trial period on all premium accounts, which include three levels of service ranging from $49 per month to $399 per month. The free solution provides basic Web meeting and live support for a limit of 30 minutes per session.

'Net Features : verishow

Multimedia Customer Support from VeriShow