Posts tagged conversocial RSS

Improve Social Customer Service with Conversations

Social customer service cloud solution, Conversocial, has launched a new workflow technology that is designed to increase agent efficiency and improve customer satisfaction on social networks. The feature, dubbed Conversations , threads...

Getting Social with Customer Service

Social media tool provider Conversocial is providing brands with a better way to respond to customers through social networks. The company has launched the Priority Response Engine (PRE), which is designed to increase a brand’s...


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