Posts tagged conversocial RSS

Social Customer Service Through Facebook Messenger

Conversocial is helping brands provide social customer service through Facebook Messenger. The social customer service provider announced its integration with Facebook Messenger to help brands offer real-time, personal and secure customer...

Improve Social Customer Service with Conversations

Social customer service cloud solution, Conversocial, has launched a new workflow technology that is designed to increase agent efficiency and improve customer satisfaction on social networks. The feature, dubbed Conversations , threads...

Getting Social with Customer Service

Social media tool provider Conversocial is providing brands with a better way to respond to customers through social networks. The company has launched the Priority Response Engine (PRE), which is designed to increase a brand’s...


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