Posts tagged wm-socialmedia&pageindex=7 RSS

Facebook Reactions & 11 More Social Updates

Two months into 2016 and digital professionals have already seen some pretty major updates from the Web’s most popular social networks. Not only did Facebook finally release its much-anticipated “Reactions” feature...

What's the Return on Advocacy?

Social word-of-mouth platform Smync has launched a new feature to track the effects of social brand advocacy. SUBSCRIBE to Website Magazine & Accelerate 'Net Success Smync's RoA (Return on Advocacy) offering tracks the...

The Sad State of Social Customer Service

The number of consumers using social media to resolve customer service issues has dropped compared to two years ago according to a new survey commissioned by NICE Systems and the Boston Consulting Group. SUBSCRIBE to Website Magazine...

Gain a Competitive Edge with Social Intelligence

Unmetric and Oracle have teamed up to provide enterprises with competitive insights. Through the partnership, Oracle will add Unmetric’s competitive analytics capabilities to its existing Social Relationship Management (SRM)...

Facebook Gives Advertisers a Bigger Canvas

The website that opens after a consumer clicks on a Facebook ad is often slow and not always optimized for mobile, but now the social network is fixing this problem. The solution is called Canvas , Facebook’s new post-click,...

YouTube Gets Blurry

YouTube videos may be getting a bit blurrier, because the video-sharing platform just launched a new Custom Blurring tool. Although YouTube launched the ability for creators to blur faces in videos back in 2012, the new tool enables...

Get Ready for New Reactions on Facebook

Brands on Facebook have new types of interactions to measure, as the social network has finally rolled out its anticipated “Reactions” feature. Reactions essentially provide Facebook users with a new way to “like”...

Sprinklr and Yelp Team Up

Enterprise social technology company Sprinklr has unveiled a partnership with Yelp to bring full-text reviews, business insights and sentiment analysis to its clients. According to Sprinklr, adding Yelp review analysis will give a...

New Facebook Video Metrics Arrive

Facebook is rolling out a redesigned video metrics interface in Page Insights that includes new metrics for video marketers. The new metrics include “minutes viewed” and “10-second views.” Minutes viewed provides...

Facebook Instant Articles Available for All Publishers

Facebook unveiled its Instant Articles feature back in May, enabling content from select publishers to load up to 10 times faster within the Facebook app than standard mobile Web articles. Now the social network announced that it is...

Adding GIFs to Tweets Just Got Easier

Twitter has unveiled a new feature dubbed GIF search, which enables users to easily share GIFs in Tweets and Direct Messages. With the feature, users can search and browse the GIF library to express how they feel when they are composing...

Twitter's Big Timeline Change in Focus

Twitter is making a big change to its real-time Timeline with the launch of a new feature that will help users discover Tweets while they were away from the platform. When the feature is turned on in a user’s settings, they will...

Social Proof in Social Ads

Online retailers would be wise not to ignore the impact of social proof. Social proof is essentially a “psychological phenomenon" where people assume that what others are doing is the correct behavior in a given situation...

Facebook Celebrates #FriendsDay (You Should Too)

As pointed out in Website Magazine’s "Big List of Social Media Holidays" infographic , every day is a holiday on the Internet. February 4th, for example, has been named “Friends Day” by the world’s...

INFOGRAPHIC: Big List of Social Media Holidays

Every day is a holiday - just check Twitter for proof. For example, at the time of this writing one "holiday," #NationalBobbleheadDay has been trending for several hours. Although this one in particular may not be useful...

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