Quick and effective communication is one of the most important features of any business model.
Interactive Intelligence Group, a provider of software and services for communications, collaboration and customer engagement, has released a new cloud-based enterprise collaboration service contained within its PureCloud platform.
The new service, dubbed PureCloud Directory, enables users to increase their productivity and collaboration efforts by allowing them to quickly find, connect and communicate with the employee that has the best set of skills to accomplish the task at hand. Moreover, users can access the new service from their mobile devices so no matter where they are they can find the right person for the job at hand.
PureCloud Directory also integrates with HR and CRM systems such as Salesforce to help keep information as accurate as possible.
“We designed PureCloud Directory to make enterprise collaboration easier by using an intuitive social media design and offering accessibility via Web browsers and mobile devices,” said Jeff Platón, chief marketing officer for Interactive Intelligence. “Offering it via our multitenant PureCloud platform gives customers the added advantage of fast and easy deployment, maximum reliability and unlimited scalability.”