A new mobile app is helping small businesses (SMBs) set up a business phone system.
The Voxox Cloud Phone mobile app enables SMB professionals to transform their smartphone into a business phone system, complete with a dedicated business phone number that can route calls to colleagues across the world. The app is free to download on both iOS and Android, but users must sign up for the Cloud Phone service, which starts at $9.95 a month for up to two extensions and 1,000 monthly minutes.
“Cloud phone is a tool that allows small businesses and micro businesses to basically have a business phone system without all of the expensive hardware, contracts, complicated management that goes into that,” said Ron Kinkade, VP of marketing and product strategy at Voxox.
Through the service, users can set up a business phone solution with employee extensions, call routing, voicemail transcript, call recording and more. These features not only make business management easier while on the go, but can also help a SMB sound more professional, seem bigger and more established.
It is important to note that the Cloud Phone mobile app comes with a variety of exclusive features, including Flip, which allows users to instantly transfer a call from their mobile app to their desk phone or any other phone. Eavesdrop is another app-exclusive feature that enables users to listen in on incoming voicemails in real-time with the ability to pick up the call at any time. Plus, the app is the first Voxox product to leverage the company’s patent-pending VoIP codec, which has outperformed competitive technologies in voice quality testing according to Voxox.
"Mobile technology has brought huge areas of growth and opportunity to the small business world," said Bryan Hertz, CEO and co-founder of Voxox. "Our mission is to empower the smallest of businesses with communication flexibility and ease-of-use, as well as unprecedented performance in voice quality with our patent-pending VoIP codec, which powers our new Cloud Phone mobile app. We look forward to introducing even more exciting features for the small business market this year and beyond."
SMBs can also set up conference calls on-the-go – with up to five users – via the Cloud Phone mobile app. Plus, the VoIP codec technology encodes and compresses voice signals into digital form for transmission. This is significant for SMBs with a disbursed and/or traveling workforce because the codec improves voice quality in poor bandwidth settings like hotels, convention centers and rural locations.