Posts tagged crm RSS

AI and the CRM Wars

Microsoft continues to prepare for the inevitable CRM software wars. The company recently announced an integration with predictive analytics firm Versium that will bring automated, predictive marketing capabilities to its soon-to-be...

A Better Customer View at Every Point in the Data Stream

Data quality solution Melissa Data announced its tools and services would be coming to Microsoft Dynamics CRM. SUBSCRIBE to Website Magazine & Accelerate 'Net Success Instead of having to rely on rules-based validation, Melissa...

Monitoring & Optimizing Sales Pipeline Management

Application tracking system and talent management solution JobDiva has released a new module that will provide sales and business development teams with a way to gain a "holistic, bird's-eye view" of their ongoing sales...

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How to Power Up Your Marketing & Sales Efforts with an Agile CRM

:: By Michael Rooney, bpm'online :: Digitalization is erasing all major industry boundaries while providing new development opportunities for advanced and agile technologies such as the Internet of Things (IoT), chat bots or personal...

Zoho is Ready for Digital Prime Time

Zoho has unveiled what could be the first multi-channel CRM software with the latest major release of its Zoho CRM offering. The new version of the already-popular solution (the company counts some 20 million users) will enable sales...

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Freshdesk Unveils CRM for High-Growth Businesses

Customer engagement software provider Freshdesk has unveiled a new customer relationship management (CRM) solution and sales system designed for high-growth businesses. The solution, dubbed Freshsales , is specifically for sales reps...

Wix Adds CRM Capabilities for SMBs

Wix is adding CRM capabilities to its platform with the official launch of MyAccount. Wix’s MyAccount CRM solution consolidates business functions like contact management, email marketing and automated communications into the...

An Action Engine for the Enterprise, Data Studio Offers Visual Discovery of BI

Despite years of integration between marketing and analytics software companies, the users of these solutions were often still left with high levels of silo-ed data; marketing contacts over here, analytics on customer transactions...

Prospecting with KickFire; CRM in the Browser

Many CRM solutions, including Act-On and Nimble ,have recently introduced features/solutions to enable sales teams to capture prospect data as they browse the Web; and more are on the way. B2B sales automation solution Visistat , for...

Are Relationships Better in the Cloud?

In-the-know marketers are trying to convince stakeholders to invest in technology that lets them create a seamless, cross-channel experience for their customers. Knowing which to choose (and put their name behind), however, is difficult...

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Sales Get Visual with Pipeliner CRM

Sales-based enterprises often struggle with ways to systematize their various territories, their various splits (inside/outside sales), and even sales situations (pre/post-sales, renewals and account expansions). Software solutions...

Social CRM & Consumer Interaction

According to research firm Gartner, customer relationship management (CRM) revenue tops $20 billion and is on track to exceed that mark this year. Along with substantial growth, however, the market is undergoing an evolution as power...

No Reason Not To Give CRM a Go Now

Customer relationship management (CRM) solutions are proving to be fundamental to the effective operation of digital enterprises today. What those recognizing the trend quickly realize when exploring their options, however, is just...

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Fundraisers Get Sharper "Raiser's Edge"

Engaging supporters, improving data health and boosting fundraising efforts should be among the top priorities for nonprofits on the Web today. Often cursed with small budgets and even smaller staffs, however, charitable organizations...

Mailparser.io Integrates Email Data Within CRM Solutions

The system, which processes incoming emails and converts them into structured data, can now be sent to other Web services such as a customer relationship management (CRM) system. Essentially, mailparser.io clients will be able to update...

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