Posts tagged engagement RSS

The Rise of the Digital Concierge [Engagement Software]

Contact forms? Static phone numbers? What is this... amateur hour? Today's savviest businesses are realizing that in order to capitalize on the brief digital moments they have with consumers they need to take it a step further...

PunchTab Extends Platform to TV

Digitally connected fans aren't just watching TV shows anymore. They are live tweeting them, sending text messages about them and engaging with the series in some other virtual way. Brands just haven't really caught on enough...

Welcome to the Engagement Hub

Popular engagement and loyalty platform Punchtab has unveiled a new digital destination designed specifically for marketers. The destination, called Engagement Hub, allows marketers to engage consumer segments across channels, as well...

Loyalty Tech & Customer Engagement at Cobone

Loyalty, engagement and rewards - they're far more than today's top buzzwords. They are a way of being for many of the savviest brands in business today. And they are reaping the rewards. PunchTab recently announced that several...

Take the Customer Journey Alongside Them

The very foundation of customer experience management is all about trying to figure out what it is customers actually care about, why they commit to the actions they do, what triggers their behaviors and, of course, how to turn all...

More Than Chatting, LivePerson Comes to SAP's hybris

Commerce platform hybris, which was recently acquired by SAP, announced that customer service and engagement platform LivePerson (which provides businesses with a system to pro-actively connect in real time with customers via chat...

Petco Explores Customer Sentiment with LP Insights

Real-time engagement and analytics solutions are certainly all the rage these days among enterprise marketers, but who are these platforms really designed for and how do they work? With so many variations on engagement-focused software...


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