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Providing customer service in a digital world presents a whole host of challenges. While it's useful to know as much as you can about typical live chat users (see infographic below), it remains essential to have the best tools...
Bold Software has announced the availability of its most comprehensive Salesforce functionality yet. Built with end-to-end contact management for sales teams in mind, Bold Software now offers chat agents the ability to seamlessly and...
Sell More & Reduce Stress with Offerchat...
Mozilla's New TowTruck Collaboration Service...
Quick Hit: 71% Say CRM Essential to Success
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