Posts tagged self-service RSS

The Importance of Online Self-Service For SMBs and Their Clientele

Ran Oelgiesser, CMO of vCita It’s funny how the line between innovation and convention blurs over time. What was once a creative outside-the-box solution often becomes an everyday expectation. Such is the case with customer service...

Guiding Digital Customers to Self-Service

Online engagement platform, TouchCommerce, has unveiled a new solution for contact centers that aims to improve the omnichannel customer experience. The solution, dubbed TouchConnect , helps lead customers off traditional call channels...

Plan Event Seating with Self-Service Tool

Eventbrite has unveiled a new self-service reserved seating solution that helps users organize events of all sizes, from comedy shows to spectator sports. The solution features Eventbrite’s “Seat Designer,” which...


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