Posts tagged wm-mobile RSS

Proactive Customer Convos with Zendesk's Google Play Integration

Zendesk announced an integration with Google Play that will enable businesses to respond directly from within its platform when users submit a review on the app store. Here's how it works. When a consumer writes a review in Google...

Turn Your Smartphone into a SMB Phone System

A new mobile app is helping small businesses (SMBs) set up a business phone system. The Voxox Cloud Phone mobile app enables SMB professionals to transform their smartphone into a business phone system, complete with a dedicated business...

Customer Service Via SMS

Customer service is evolving before our digital eyes. Not only are messaging apps emerging as a preferred communications method, but some customers are also looking to receive service via SMS. For the latter, companies can leverage...

T-Mobile Customers Share Their Voice

Customer experience analytics solution ForeSee announced that T-Mobile USA now relies on its CX Suite to measure, share and take action on customer insights during the brand journey. With ForeSee, T-Mobile USA now has a multichannel...

Chat it Up with Facebook in the Enterprise

Facebook has introduced a new chat client for Facebook at Work , a version of the social platform that allows co-workers to share and collaborate in private. Work Chat is similar in many regards to Facebook's Messenger. Functionality...

Flexibility for the Mobile Workers with Dropbox & Adobe

Adobe and Dropbox announced an integration of their applications that should bring greater flexibility to the mobile working world. The partnership will make it possible for users of Adobe Acrobat DC and Adobe Acrobat reader to access...

App Focus: Manage Time Billing Activities on the Go

It is nearly impossible to run a business these days without using a mobile device in some capacity. In fact, a recent PeoplePerHour poll found that 73 percent of business owners use apps to run their businesses on a daily basis. Time...

Daily Roundup: Design Standards in Focus, App Costs Rising, Buy-Now Buttons Emerging

Website Magazine's new Daily Roundup series features noteworthy developments from around the digital world that will be of interest to 'Net professionals and which may just have a positive impact on how you do your digital...

Huddle Accelerates Enterprise Collaboration for Android Users

Cloud collaboration service Huddle, which enables enterprises to store, access, share, sync and work on files, has introduced an updated version of their Android app . Huddle revealed that it has seen 50 percent month on month increase...

Boost Engagement & Improve Retention with Rewards

If your enterprise needs to boost engagement and improve retention, it is neccessary to reward users. Fortunately, there are some standout vendors to help you along the way and plenty of proof that the approach/strategy works. Mobile...

5 Key Features and Attributes for a Mobile CRM

:: By Chirag Leuva, Yudiz Solutions Before mobile era and particularly smartphones completely revolutionized customer relationship management or CRM, for years businesses all over the globe tried hard to utilize it to their advantage...

From Product Image to Product Video with ZAP-EB

Ebay Sellers have a new and rather interesting tool at their disposal and it could put video front and center on the marketplace. Available for Apple iPhones, iPads and iPod touch mobile devices running iOS 7 or later, ZAP-EB is an...

Identify Returning Visitors Across Devices

Netbiscuits is helping Web pros identify customers across devices, as the mobile software solutions provider unveiled a new cross-device identification tool. The tool, dubbed Visitor ID , can be leveraged to recognize returning Web...

Is "Native" Broken? Using In-App Messaging for Mobile Customer Service

Customer engagement (and CRM) platform Sparkcentral has launched an in-app messaging solution focusing on helping brands improve their mobile customer service. Brands using the platform are now able to provide end-users with the ability...

Get in Control: Live Streaming Simplified with Wowza Private Label

Video and audio streaming service provider Wowza Media Systems has released a private label product that will enable any enterprise (or individual) to deliver a white label custom mobile encoding solution to their own users. Wowza...

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