Posts tagged wm-socialmedia RSS

Are Your Most Valuable Customers on Facebook?

Mobile application platform Shopgate has introduced new Facebook tools that will provide merchants a greater opportunity to understand their most valuable consumers in order to drive retention, engagement and conversion. This integration...

UGC for the Enterprise with Chute, Salesforce

User-generated content marketing solution Chute has launched an application for the Salesforce community Cloud that it hopes will simplify the task of using owned media and gathering and publishing visual content to promote engagement...

Growing Engagement & Loyalty Through Automation & Moderation

Social loyalty platform Chirpify has added several new components and features to its offerings that the company hopes will help brands make better use of their participation on networks like Facebook and Twitter. SUBSCRIBE to Website...

Marketers Rethink Social, Look Beyond the Buy Cycle

93 percent of B2B marketers report they leverage social media as a marketing channel in their business but many still struggle to align it with demand generation (which means a smaller portion of the total marketing budget). SUBSCRIBE...

Access Cloud Content from Hootsuite

Social media management platform Hootsuite announced integrations with Dropbox, OneDrive (Microsoft) Box, Google Drive and other sources into its publishing platform. SUBSCRIBE to Website Magazine & Accelerate 'Net Success...

Trapit Adds a CMS to Its Social Selling Platform

Social selling platform Trapit has unveiled a new content management system (CMS). The addition of the CMS to Trapit’s social selling platform enables companies to upload, organize, manage and publish assets for sales and marketing...

The Sad State of Social Customer Service

The number of consumers using social media to resolve customer service issues has dropped compared to two years ago according to a new survey commissioned by NICE Systems and the Boston Consulting Group. SUBSCRIBE to Website Magazine...

Live Chat Goes Social

TouchCommerce is helping businesses offer social customer service with the launch of its new solution dubbed TouchSocial. TouchSocial enables brands to respond to consumers on social networks with the purpose of increasing customer...

Adobe Jumps on the UGC Bandwagon

User generated content is an untapped source of content for marketers but it has not been easy for brands to take advantage of - but that's starting to change. By unifying brand and user-generated content, enterprises (of any size...

Video Comes to Salesforce Communities

Video marketing and analytics platform Vidyard has introduced a way for Salesforce clients to enables their users to share and watch video content inline within Salesforce Communities, and more importantly, measure just how enaged...

Social Media and Employee Brand Advocacy

An enterprises' employees can be its best advocates, but the right people, processes and platforms must absolutely be in place in driving consumer engagement through social media. That is becoming increasingly clear to those brands...

Location Tagging for Social Media Intelligence

It has been challenging for large companies and brands to gather any truly useful intelligence from social media, and near impossible for many small and mid-size enterprises. The technology solutions developed to address the problem...

Prospecting with KickFire; CRM in the Browser

Many CRM solutions, including Act-On and Nimble ,have recently introduced features/solutions to enable sales teams to capture prospect data as they browse the Web; and more are on the way. B2B sales automation solution Visistat , for...

Deeper Social Integration Arrives for Brandlive

Brandlive, a web-based service that builds and curates live events, has announced the general availability of their Advanced Social Integration module. The new module (which essentially enables brands to combine live streaming video...

Social CRM & Consumer Interaction

According to research firm Gartner, customer relationship management (CRM) revenue tops $20 billion and is on track to exceed that mark this year. Along with substantial growth, however, the market is undergoing an evolution as power...

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