Posts tagged wm-software&pageindex=2 RSS

Get Into UGC with Chute Stories

User generated content (UGC) solution Chute launched Chute Stories, a new app that will allow marketers to add UGC photos and videos that are discovered and managed through the Chute system (as well as owned content) into text-based...

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Protecting Passwords for Business

:: By Ronald Nutter :: Protecting passwords is a continual process. With the periodic changes in how hackers launch their attacks, changes in how passwords are protected must be a part of the periodic review of security procedures...

Four Effective Ways to Use SMS in Your Small Business Communication Mix

By Kevin Hertz, Voxox SMS technology has evolved from a basic way to send a short message between two users on the same carrier network in the early 90s to today's widely used communication form for users of all ages, networks...

User Replay Innovations in Focus

It makes a great deal of sense to pay attention to those technology companies that receive patents because it indicates not only who's leading in the realm of innovation, but what solutions available to you are on the cusp of improving...

Building Responsive Emails for Oracle Eloqua

Fifty-four percent of email recipients, according to Litmus, now use a mobile device to open or view emails. So why aren't big brands using responsive email? One reason may just be that it has been too complicated, but that's...

Visual Analytics for VoC Data

Audience research solution iPerceptions has released a rather interesting solution that will enable its users to dig more deeply into their Voice of Customer (VoC) data in order to better understand the customer experience. The new...

Who's Transforming Travel?

If you’re interested in seeing an entire industry transform, keep an eye on travel where the experience promises to be improved in every phase, from booking and beyond. Many of the major technology providers (like SAP Hybris...

Start Thinking About Tax Season Now

Cloud-based tax compliance automation solution Avalara announced TrustFile for QuickBooks , a $24/month system that will allows small businesses running QB Online and QB Desktop to import their sales tax data, then automatically prepare...

Artificial Intelligence for the Sales Team

Artificial intelligence (AI) is the hottest topic in digital circles, but many companies have leveraged its capabilities for much longer than the buzz has existed - like InsideSales.com, which offers a self-learning AI engine to improve...

AI and the CRM Wars

Microsoft continues to prepare for the inevitable CRM software wars. The company recently announced an integration with predictive analytics firm Versium that will bring automated, predictive marketing capabilities to its soon-to-be...

Gaining Insight into Buyer segments with Acquia

Personalization is the key to great customer experiences, but with content and user profiles stored in many systems, delivering relevant experiences proves difficult. Marketing tools have struggled to overcome these silos before today...

Are Your Most Valuable Customers on Facebook?

Mobile application platform Shopgate has introduced new Facebook tools that will provide merchants a greater opportunity to understand their most valuable consumers in order to drive retention, engagement and conversion. This integration...

Enriching the User Experience with Act-On & Microsoft

It's incredible to think how customer expectations have evolved over the years. Today, to add value to the omnichannel experience and build long-term relationships and achieve success, brands must be able to personalize and adapt...

A Platform for the Modern Multichannel Contact Center

Enterprises are moving their contact centers to the cloud and there has been a surge of providers emerging to handle the influx. SUBSCRIBE to Website Magazine & Accelerate 'Net Success Customer engagement and analytics software...

An Optimization Bot for CRM

Customer marketing solution Optimove introduced a new technology that automates campaign analysis to help enterprise marketers make more agile and data-based marketing decisions. Optimove's new Optibot, is a CRM optimization bot...

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