Posts tagged wm-software&pageindex=2 RSS

Creative Collaboration With Designers

If you've ever been lucky enough to work one-on-one with a designer, you're fortunate in that you can express your vision directly and work with them to develop a final project that meets or exceeds expectations. Not everyone...

CX: Serve Proactive Content Via Chat

Today’s e-commerce experiences need to be served on a digital platter, from fast sites and free shipping to personalization and proactive service. For the latter, many retailers turn to live chat as a way to “greet”...

Better Performance Management for Velaro Live Chats

Live chat software provider Velaro has unveiled the newest version of its software. The new version introduces Live Chat Performance Management , which is a suite of new features and functionality to empower users to make chats better...

Taking Control of Comment SPAM

Comment SPAM is more than just annoying to moderators, it leaves a bad impression on those visiting your website property. Commenting and audience development platform Disqus, however, is doing something about the problem, announcing...

Moving Away From Magento

Multichannel e-commerce management software provider nChannel announced a partnership with Shopify Plus, the commerce company's managed services offering. The partnership will enable merchants to move their e-commerce data away...

Scaling Customer Education

Cloud-based learning management system (LMS) Skilljar , which provides a customer onboarding and training, recently announced an integration with Pardot 's B2B marketing automation solution. The integration will enable B2B marketers...

Could Apple Upset PayPal in Web Payments?

Apple announced this week that it is officially bringing its Apple Pay product to the Web - but is it really the PayPal killer 'Net professionals have been promised? By bringing Apple Pay to the Web, Apple is essentially allowing...

Google Equips Enterprises with New Tools

Google is launching new and updated tools for its enterprise clients. For starters, the tech company unveiled an enterprise tool called Springboard that helps users find information quickly. The tool searches across all of a user’s...

Marketers Investing More in Loyalty Programs

Digital marketers will likely begin increasing their investment in loyalty programs next year according to a recent study from CrowdTwist. The research revealed that 44 percent will "somewhat increase" their loyalty budgets...

Increase Revenue By Investing in the Customer Experience

If you're going to make an investment in your enterprise let it be in customer experience. A new study out from Avanade found that for every dollar invested in improving the customer experience, businesses generated three dollars...

Microsoft Wants to Help Teams Get Organized

Microsoft is helping teams get more organized with the launch of its new Planner platform. Microsoft Planner is essentially a project management tool that enables teams to create plans, organize, assign and collaborate on tasks, set...

Call Tracking & Maintaining HIPPA Compliance

Call tracking software provider CallTrackingMetrics announced a set of features that will allow healthcare customers to maintain compliance with the regulations of HIPAA/HITECH. SUBSCRIBE to Website Magazine & Accelerate 'Net...

Geek Out Over Multi-Billion Dollar Marketo & Demandware Acquisitions

Techies love billion-dollar deals, and this week they were treated to not one but two huge acquisitions to analyze and envy involving separate deals for Marketo (acquired for $1.79 billion ) and Demandware (bought for $2.8 billion...

Getting the Most Insights from DIY Surveys

:: By Mark Simon, Toluna :: Businesses are increasingly looking to data as a means of developing their consumer engagement strategy. A logical and easy way for executives to gather consumer data is to run a survey or questionnaire...

Ecwid Automates E-Commerce Sales Tax Calculation

Ecwid has teamed up with TaxJar to provide a fully automated sales tax and value-added tax (VAT) solution to online merchants. Online merchants typically have to manually determine sales tax and VAT rates to collect at checkout, as...

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