Posts tagged wm-software&pageindex=4 RSS

Providing “Fun”-ctionality Customers Can’t Resist

Will we; won’t we; or at what point will we have to? These were some of the lingering questions current Ektron customers brought to Episerver ’s Ascend 2015 held in Las Vegas this week because it was there that the Ektron...

The Word on Wordpress: Highest Usage, Fastest Growing

There's a reason that 'Net professionals read so much about Wordpress - it's simply the most popular software of its kind (and by a great deal). The content management system is now powering 25 percent of all sites on the...

Google Maps Unveils Offline Navigation

Google is helping its Maps users get directions even when they are offline. Thanks to an update to the Google Maps mobile app, users will be able to download an area of the world onto their phone so that the next time they are disconnected...

Live Chat Goes Social

TouchCommerce is helping businesses offer social customer service with the launch of its new solution dubbed TouchSocial. TouchSocial enables brands to respond to consumers on social networks with the purpose of increasing customer...

Making CRMs Smarter With Company Profiles

Customer relationship management (CRM) systems can be pretty dumb without the right data. Owler and Nimble, however, have announced a partnership designed to enrich the depth and breadth of the company-related insights delivered in...

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60-Year-Old Biz Solves Enterprise Resource Puzzle

While point-of-sale transactions, warehouse management and store delivery aren't the hottest topics in commerce, all of these operations (and more) contribute to a retailer's overall success - both online and off. What's...

Motivating Sales Teams with Gamification

Gamification has been relatively popular over the past few years from both a consumer and business standpoint. As more companies roll out the approach to their users, it's important to keep track of developments in the space. Zoho...

5 Ways Web Automation Improves Online Customer Experience

:: By Ohad Rozen, Toonimo :: By the end of next year, 89 percent of companies predict that they will separate themselves from their competition on the basis of customer experience—more so than product and service. For many of...

Smarter Outreach Everywhere

Sales communication platform Outreach recently announced the availability of Outreach 360 , a sales intelligence dashboard that will make it possible for salespeople to prioritize sales tasks based on the likelihood of their effectiveness...

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No Mar-Tech for You!

While many marketers are drowning in tech - from content management and customer relationship management solutions to analytics and advertising platforms - there's also a large majority that want to be, or at least want their companies...

Customer Experience Across Age Groups

Who treats consumers best – the online world or the offline one? A new survey by Sitecore , conducted in conjunction with King Brown Parters , found that the answer is highly dependent on who you ask – more specifically...

Internal Communication with Hoopla

With the rise of distributed workforces and with email becoming a rather cluttered channel, companies are looking for a different way to handle internal communication and once again are turning to technology to make it happen. Visual...

Build Your Own Personality Quiz

If you have spent any time on social media, chances are high that you've encountered one of those personality quizzes – from the "which Star Wars character are you?" to "which state should you live in?"...

Work-Life Balance & Magical States of Being

There is a new term that has been thrown around recently and its meaning escapes most – it's called work-life balance. If you have a full-time job, family/friends, interest/hobbies, should you try to pursue this magical state...

Consumers Want Personalization This Holiday

As the world will see over the next few months, e-commerce is thriving, but what will consumers expect this holiday from their digital experience? Marketlive released the results from its 7th Annual Holiday research Study and it reveals...

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