Software Everywhere

The choices made related to the software that will power your Web business are not just important – they could make or break your business. Stay up to date on the top software solutions available today.

Simplifying the Challenges of Big Data

As companies look for new ways and techniques to improve their productivity many are turning to various software platforms. Basho Technologies , creator and developer of Riak, a distributed NoSQL database software, has announced the...

Solving the "Oh, We've Met Before" Problem on the Web

Imagine seeing an acquaintance at a store who you embrace and make small chit chat with, and then imagine seeing that same friend at a dinner party (even later that night) who then acts like he or she has never seen you before. It...

Back-and-Forth Live Chat in Focus

Customers who choose live chat for customer service are satisfied a higher percentage of the time than those who call, email, or use social media channels, according to findings of the quarterly Zendesk Benchmark report. “Customers...

Experience Analytics of the Subscription Economy

It seems the transition to the subscription-based economy has arrived, and brands (and their developers) are scrambling to learn as much as they can about their users/audience to capitalize on the experience and, of course, monetize...

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Solving the Cross-Channel Attribution Problem

Cross-device technology company Drawbridge is partnering up with marketing software provider Kenshoo to help marketers more effectively tie desktop clicks and conversions to mobile activity without relying on consumer login data. The...

A Hybrid Approach to Website Translation: Tech & Humans

By Judd Marcello, Smartling Most technology innovations today are designed to replace the human element to ratchet up efficiency. But cloud-based translation management technology – which has disrupted translation and localization...

WooCommerce Goes Automattic

Many are considering it this most important acquisition of the year - Automattic, the parent company behind WordPress, has announced the acquisition of WooCommerce, an e-commerce platform for the WordPress environment. Just to give...

Simplifying Out of Office Communication

As companies continue to expand and open offices in new cities it’s important they have an easy and reliable way to communicate with each satellite office. Onstream Media Corporation , an online service provider of corporate...

Loyalty Marketing Ideas with a Twist

With the majority of consumers belonging to 11 loyalty programs, companies need to step up their digital game to entice consumers to shop with them often. For some ideas, marketers may want to turn to CrowdTwist, an omnichannel loyalty...

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Live Chat and Offline Ads Partner Up

Customer engagement solutions provider TouchCommerce has unveiled a new solution that aims to help advertisers transform a brand’s media message into an interactive conversation with consumers. The solution, dubbed TouchMedia...

Quickbooks Online Teams Up with PayPal

Often having to make do with a small employee base and little time to spare, small businesses rely on the software they leverage to help make their processes easier. Intuit , the producer of popular business and financial management...

Tag Management for the WebSphere

Tealium is taking its Tealium iQ enterprise-focused tag management system to IBM Commerce solutions, providing retailers an opportunity to launch personalized marketing campaigns and improve customer experience. Through a collaboration...

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Nimble Prospecting for Social CRM

Social CRM Nimble has released an update to its Smart Contacts apps, which will provide users greater "on-the-fly" contextual insights about their prospects and the ability to take critical actions to nurture relationships...

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Unload Tabs in Chrome to Increase Performance

Chrome is a major player in the browser market today with 53 percent share on desktops (source: Statcounter, April '15). It's an excellent browser on the whole but it can consume cast amounts of memory - particularly for those...

Modernizing Business Process Management

As companies look to engage and build bonds with current and new consumers, many have turned to content management systems for help. Alfresco Software , a provider of enterprise content management (ECM) and business process management...

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