Software Everywhere

The choices made related to the software that will power your Web business are not just important – they could make or break your business. Stay up to date on the top software solutions available today.

Increase Traffic: 8 Conversion Optimization Tools to Know

:: By Jane Hurst, @janehurst26 :: As a business owner, one has one ultimate goal: to make money. In order to do that, they need to have customers. It is so important to use all of the tools at one’s disposal to bring more traffic...

Skip the Spreadsheets: 5 Reasons to Invest in a CRM

By Radhika Mohan Singh Roy, Agile CRM The process of getting sales leads, along with filing them and following up with them, is a tedious and often unorganized process. This is especially true now that the average small and medium...

New Omni-Channel Testing Platform from Accenture

Accenture has unveiled a new Omni-Channel Testing Platform to help enterprises track their omni-channel initiatives, create a seamless end-user experience, improve conversion rates and realize market potential. The Accenture Omni-Channel...

Is the Wrong Metric Misleading Your Marketing?

:: By Glenn Pingul, Amplero :: When it comes to measuring the effectiveness of marketing campaigns, what looks like a winner at first glance may actually be a loser upon further examination. Response rate is a metric commonly used...

Predict Customer Satisfaction

Zendesk has unveiled a new a machine-learning and predictive analytics feature for customer satisfaction. The feature, called Satisfaction Prediction , is available on Zendesk’s Enterprise plan. The feature can be leveraged to...

Across the Aisle: How Data Can Unify Sales and Marketing Teams

:: By Scott Cramer, TinderBox :: It's clear that accelerating the sales cycle is becoming a top focus for executives given the number of software solutions focused on sales productivity finding a wide audience among businesses...

Create an Explainer Video with These Solutions

If a picture is worth a thousand words, what's a video worth? If your answer was "more," then you're exactly right - and it's one of the reasons so many 'Net professionals are increasing their investment in...

WebTechWatch: Full Story, Rebrandly, Spotbot and More!

Welcome to another edition of Website Magazine's Web Tech Watch series, a special roundup profiling some of the most interesting and inspiring Web-related technologies, tools, products and services our editors have come across...

Filed under:

#WebTechWatch; Attendize, TextoGrafo, and More

Welcome to another edition of Website Magazine's Web Tech Watch series, a special roundup profiling some of the most interesting and inspiring Web-related technologies, tools, products and services our editors have come across...

Voice Calls Arrive on Slack

Slack users have a new way to communicate with their team members because the company has added voice calls to its platform. The feature, dubbed Calls , is currently in beta and enables users to start both one-to-one and group calls...

Tips & Tools for Last-Ditch Content Marketing Creation & Editing

:: By Anna Olinger, @anna_olinger :: Content marketing has become an essential part of a company’s digital mix in order to engage and eventually persuade an audience to buy, share and stay. It can be difficult to know where to...

The Sad State of Social Customer Service

The number of consumers using social media to resolve customer service issues has dropped compared to two years ago according to a new survey commissioned by NICE Systems and the Boston Consulting Group. SUBSCRIBE to Website Magazine...

Customer Feedback with a Face

Brands can put a face on their customer feedback, thanks to a new solution from customer experience optimization platform InMoment. InMoment has unveiled video Voice of Customer (VoC) capabilities through an integration partnership...

Social CRM in Compliance-Driven Industries

:: By Anwar Shaikh, Sage Software Solution :: Beyond check-ins and selfies, social media platforms have proved to be valuable partners for businesses all around the world looking to improve customer engagement. Amidst the downpour...

Preventing Domain Hijacking with CloudFlare Registrar

CloudFlare, a content delivery network and provider of distributed domain name server services, has introduced a new domain name registration service designed to prevent domain hijacking. SUBSCRIBE to Website Magazine & Accelerate...

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