Software Everywhere : CRM

New Nimble CRM Integrations Empower Social Selling

'Net Features : wm-software — Thu, 21 Feb 2013 17:05:00 GMT

Social CRM platform Nimble has introduced a trio of new business productivity apps within its app marketplace which enable users to integrate with Microsft Outlook, email marketing platform Active Campaign and proposal automation app QuoteRoller. The...(read more)

Quick Hit: 71% Say CRM Essential to Success

'Net Features : wm-software — Tue, 04 Dec 2012 16:32:00 GMT

Several weeks ago Website Magazine asked its Facebook followers a question about customer relationship management systems - the platforms used today in business to aid in the management (communicating et al) of customers and clients. What we were interested...(read more)

Choose Your Own Cloud with SugarCRM

'Net Features : wm-software — Mon, 03 Dec 2012 19:10:00 GMT

Things are getting kind of cloudy for SugarCRM , the customer relationship management solution, as it has recently partnered with VMware to bring its vFabric Application Director 5.0 to SugarCRM clients. VMware is one of the largest cloud infrastructure...(read more)

Why Good Leads Die Young

'Net Features : wm-software — Wed, 21 Nov 2012 17:15:00 GMT

By Rick Faulk & Seamas Egan, Campaigner Leads are the fuel to your sales pipeline. You put considerable effort into developing inbound marketing activities so that your sales teams have a continuous flow of opportunity. Success however, does not come...(read more)

Salesforce Gamification with Badgeville

'Net Features : wm-software — Thu, 04 Oct 2012 21:08:00 GMT

The Web has gone gamification crazy – and that’s a good thing. When people are motivated to compete and excel in their jobs – that’s exactly what they do (to the benefit and greater good of the enterprise). While gamification itself...(read more)

Even Nonprofits Need CRM

Pete Prestipino — Wed, 19 Sep 2012 19:56:00 GMT

Email service provider MailChimp announced an integration with nonprofit-focused NEON CRM.

Organizations are able to sync contacts located in NEON CRM with Mailchimp, send email campaigns and display relevant campaign-level data to recipients. This is just one of the many CRM application integrations offered by MailChimp – others include SalesForce, Microsoft Dynamics CRM, Zoho CRM, SugarCRM and quite a few others.

Campaigner Hits the CRM Trail

'Net Features : wm-software — Tue, 04 Sep 2012 17:48:00 GMT

Campaigner has long offered one of the more robust email marketing platforms for small- to medium-sized businesses, and after a while, the company began to notice that many of their customers were having trouble with their customer relationship management...(read more)

SugarCRM Offering Half-price Subscriptions

Linc Wonham — Thu, 09 Dec 2010 16:45:00 GMT

SugarCRM is offering Salesforce customers a 50-percent reduction in annual subscription fees as part of its new Switch to Sugar promotion. In addition, the customer relationship management software provider is hosting a free webinar titled 10 Reasons to Switch to Sugar on Wednesday, December 15.

The half-price offer also includes a free data migration for current Salesforce users to make the switch to Sugar 6-CRM completely seamless. The company says that more than 1,000 companies have made the switch from Salesforce to Sugar 6, making it the fastest-growing CRM provider in the industry.

Customers can learn more about the potential to cut their CRM subscription fees in half by visiting http://nightbeforedreamforce.com. The free webinar will be held at both 7 a.m. and 5 p.m. PST on December 15, and registrations will be held at http://www.sugarcrm.com/crm/about/events.html.

Intelestream Users Get InsideView

Pete Prestipino — Thu, 02 Dec 2010 16:27:00 GMT

CRM provider Intelestream has partnered with InsideView, a service that enables users to discover sales opportunities from traditional and social media. Intelestream is the first (and only) CRM provider to embed the InsideView application for all its CRM users.

“Intelestream is clearly a thought leader in the CRM space recognizing the value of social media and sales intelligence for their customers. We’re thrilled that all Intelestream CRM customers will soon enjoy access to InsideView and look forward to sharing social selling best practices to help them be more successful,” said Heidi Tucker, Vice President Global Alliances at InsideView.

Thanks to the partnership, Intelestream users will be able to add media connections, blog references, news, and updates (of the social kind, of course) to identify and close new business.

Mobile and Social come to SugarCRM

Pete Prestipino — Tue, 09 Nov 2010 17:23:00 GMT

CRM software SugarCRM announced some mobile and social features have been added to its CRM Suite.

The new Sugar Mobile for iPhone application enables users to access and interface with their CRM system as a native iPhone application. “Sugar Mobile” for the iPhone is available immediately for all Sugar Professional and Enterprise Edition customers and can be downloaded today from the Apple Appstore.

SugarCRM has also extended the social CRM capabilities of Sugar 6 with new social management tools. A new Twitter Connector enables users of Sugar 6 to monitor the Twitter stream of any contact or company from within their Sugar installation. This complements the existing Cloud Connectors and other social collaboration and information sharing capabilities within the Sugar system. Unlike other tools offering solely internal collaboration, Sugar Cloud Connectors and social feeds enable the sharing of any type of external data, including video, social networking information, or any records from the CRM system.

SugarCRM Goes to China

Pete Prestipino — Tue, 02 Nov 2010 19:14:00 GMT

CRM solution SugarCRM is going global - announced that Sugar 6 will offer full Chinese language and currency support.

“As part of our mission to help make CRM simple, these new language packs are one way to simplify the path to CRM success for our customers,” said Clint Oram, co-founder and vice president of products at SugarCRM. “This is just one more way SugarCRM and its partners can help support our growing global user community.”

SugarCRM has simplified the installation and deployment of the new language packs. Users can simply select the language and currency of choice upon initial installation of their SugarCRM instance, or through a simplified administration menu. The new Chinese language pack can be accessed as part of a free trial.

CRM for Financial Services

Pete Prestipino — Thu, 21 Oct 2010 19:30:00 GMT

Maximizer Software, a provider of traditional CRM and mobile CRM solutions announced its latest edition offers features tailored for the financial services industry - something that as far as I understand it is in short supply.

Maximizer CRM 11 offers several financial services features including built-in financial tools and templates, client management capabilities such as pre-set fields for “Net Worth” and “Investment Style”, task management, an action planner, and mobile access to real-time client information.

“With more than one million licenses sold—many to some of the world’s leading financial services firms—Maximizer CRM continues to be financial professionals’ first choice for increasing their long-term book value, particularly in these tough economic times,” said Vivek Thomas, president, Maximizer Software. “With financial-specific tools and templates, robust client management functionality and all-access CRM from the desktop, web or mobile device, our latest offering enables financial services professionals to focus on delivering exceptional service that will attract new clients and build customer loyalty.”