Software Everywhere : customer supporthttp://www.websitemagazine.com/content/blogs/software/archive/tags/customer+support/default.aspxTags: customer supportenCommunityServer 2008 SP2 (Build: 31104.93)Sell More & Reduce Stress with Offerchat Saved Responseshttp://www.websitemagazine.com/content/blogs/software/archive/2013/04/22/sell-more-amp-reduce-stress-with-offerchat-saved-responses.aspxMon, 22 Apr 2013 16:42:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:24571'Net Features : wm-software0http://www.websitemagazine.com/content/blogs/software/rsscomments.aspx?PostID=24571http://www.websitemagazine.com/content/blogs/software/archive/2013/04/22/sell-more-amp-reduce-stress-with-offerchat-saved-responses.aspx#commentsProviding customer service in a digital world presents a whole host of challenges. While it&#39;s useful to know as much as you can about typical live chat users (see infographic below), it remains essential to have the best tools at your digital disposal...(<a href="http://www.websitemagazine.com/content/blogs/software/archive/2013/04/22/sell-more-amp-reduce-stress-with-offerchat-saved-responses.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=24571" width="1" height="1">live chatwm-softwarewmfeaturecustomer supportcustomer serviceofferchatFreshdesk Gamifies the Help Desk http://www.websitemagazine.com/content/blogs/software/archive/2012/09/18/freshdesk-gamifies-the-help-desk.aspxTue, 18 Sep 2012 22:15:00 GMT1e469e21-c924-44fa-a132-47b5d0a8ad47:21281'Net Features : wm-software0http://www.websitemagazine.com/content/blogs/software/rsscomments.aspx?PostID=21281http://www.websitemagazine.com/content/blogs/software/archive/2012/09/18/freshdesk-gamifies-the-help-desk.aspx#commentsGamification is certainly the trend-du-jour but with all its promise, it&rsquo;s still hard for many Web workers to imagine just how it can be best utilized. Cloud-based customer support solution Freshdesk just rolled out a new gamified version of its...(<a href="http://www.websitemagazine.com/content/blogs/software/archive/2012/09/18/freshdesk-gamifies-the-help-desk.aspx">read more</a>)<img src="http://www.websitemagazine.com/content/aggbug.aspx?PostID=21281" width="1" height="1">wm-softwarefreshdeskcustomer supportgamification