Software Everywhere : salesforce

Bunchball Gamification Bounces into Salesforce

'Net Features : wm-software — Mon, 21 Jan 2013 18:05:00 GMT

Salesforce is one of the biggest cloud computing service providers on the Web, offering everything from customer relationship management (CRM) to help desk software for businesses of all shapes and sizes. And now, through an exclusive partnership with...(read more)

Salesforce Gamification with Badgeville

'Net Features : wm-software — Thu, 04 Oct 2012 21:08:00 GMT

The Web has gone gamification crazy – and that’s a good thing. When people are motivated to compete and excel in their jobs – that’s exactly what they do (to the benefit and greater good of the enterprise). While gamification itself...(read more)

VisiStat Integrates with Salesforce, Adds CRM Module

Website Magazine : software — Thu, 03 Nov 2011 19:45:00 GMT

Looking for a little help in the lead management department? Cloud-based analytics company VisiStat has announced two new ways that its LeadCaster solution can help small businesses do just that. Salesforce Integration Through an integration with cloud...(read more)

Bold Software Unveils Latest Salesforce Integration

Linc Wonham — Thu, 09 Dec 2010 11:42:00 GMT

Bold Software has announced the availability of its most comprehensive Salesforce functionality yet. Built with end-to-end contact management for sales teams in mind, Bold Software now offers chat agents the ability to seamlessly and efficiently populate contacts, leads or any other Salesforce object with complete chat transcripts and other associated information gathered from the live chat interaction.

The new integration module provides companies with better insight into customers and prospects and allows firms to easily integrate chat communications into established workflows. For instance, a software company with this module might configure it so that at the conclusion of a live chat engagement, the sales representative would be presented with a pre-populated form including the chatter’s name, email address and phone number.

They could edit those fields if necessary and include additional data they may have discovered during the course of the chat such as company name, title, budgetary limitations and more. With a click, the agent would seamlessly pass this information into Salesforce and a new lead would be automatically created. Along with the information sent by the agent, the associated chat would be included and could be seen directly on the lead’s record in Salesforce.

The Bold Software Salesforce Module is available immediately, and is included in BoldChat Premier, BoldCCM’s SMB suite and BoldCCM’s Enterprise Suite. For BoldChat Pro customers, contact Bold Software for pricing information. For more information about the Bold Software Salesforce Module, go to http://www.boldchat.com/live_chat_software/salesforce-integration.jsp?mc=pr.

In the Cloud: Sales Performance Management from Xactly

Pete Prestipino — Mon, 22 Nov 2010 16:30:00 GMT

Xactly today released version 1.6 of its SMB sales compensation management solution Xactly Express.

The self-service sales compensation management software enables users to create sales commission plans, calculate commissions, and export payments to payroll. What makes the release noteworthy is that Xactly Express is delivered in the cloud using the salesforce.com Force.com platform, so it can be up and running in a matter of hours. New features within Xactly Express 1.6 include:

Express Estimator: uses the opportunity data in Salesforce CRM to calculate estimated commissions on upcoming sales deals. With the feature, sales reps can model how different products and service mixes will impact pay-outs for specific sales opportunities.

Improved Hold and Releases on Payments: enables outstanding payments to be released through an intuitive interface (in addition to a file import), allowing for better visibility and flexibility in managing the payment of commissions.

High Transaction Volume Support: makes it easier to handle high data volume on several screens, as well as to build and save views, allowing faster and easier access to key data.

“For SMBs, Xactly Express is the affordable answer to eliminating time consuming, error-prone sales commission spreadsheets - allowing them to spend more time selling and focusing on their core competencies,” said Christopher Cabrera, president and CEO, Xactly Corporation.

Screenshot of Xactly on Force.com: