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Top 10 Converting Retailers, What We Can Learn

Nielsen Online and Marketing Charts have released a report of the top 10 converting online retailers (minimum of 500K unique visitors during the month). Of course, they are very large websites, but we can learn something from them...

eBay Leads the Way in Customer Dissatisfaction with E-Commerce

According to ForeSee's American Customer Satisfaction Index , customer satisfaction with e-commerce has fallen for the first time in three years. No surprise, given the overall state of the economy. But the biggest loser is eBay...

Best Practice: Email Re-offers Immediately

I was a Web consumer yesterday, buying flowers online. First, I went to and searched for what I wanted. I found it and started through the checkout process. But when I neared the end, the price (including shipping) had...

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Online Sales Since Cyber Monday are Up This Year

Amid all the economic doom and gloom, there's a bright spot for online retailers. For the week including and after Cyber Monday (Dec. 1 - Dec.5) online sales hit $3.74 billion, up 9 percent from last year, according to Comscore...

Yahoo! Deals Launches

It's time for holiday shopping, and consumers are in the mood to save money this year. So, Yahoo launched Yahoo! Deals . The site is an extension of Yahoo Shopping and features daily deals from sites like Woot!, Amazon and DealNews...

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Search and Shop for Charity

We would all like to contribute to our favorite charities. But we're all also busy people and expendable income is harder to find these days. But you can donate and it won't cost you a dime, and there's really no extra...

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