Blog

Chat it Up with Facebook in the Enterprise

By Peter Prestipino

Facebook has introduced a new chat client for Facebook at Work, a version of the social platform tha...

Chat Bots Are Getting Smarter Thanks to Human Involvement

Despite what will be discussed and invented over the next several years, bots just don’t know ...

Chartio Adds Twilio Support for VoIP, Phone and Data Messaging Visualization

Business intelligence platform Chartio has added cloud communication vendor Twilio as a data source,...

Channel Advisor Now Supports eBay's Cost-Per-Sale Ad Offering

By Peter Prestipino

E-commerce solution provider ChannelAdvisor announced it will be one of the first offerings to suppo...

Changing the Status Quo in Enterprise Marketing Automation

By Peter Prestipino

Many existing marketing automation solutions are focused on the small and mid-size market, but compa...

Choosing the Right Sales Plays for SMBs

Whether it's football or business, strategies have to be adapted to the playing field (or in the...

Choose Your Own Cloud with SugarCRM

By Michael Garrity

Things are getting kind of cloudy for SugarCRM, the customer relationship management solution, as it...

Chirpify Brings Social Triggers to ExactTarget's Journey Builder

By Peter Prestipino

Marketing conversion platform Chirpify recently announced an integration with Journey Builder, a cam...

Ching Goes the Fundraising Register

By Peter Prestipino

Non-profits are always looking for new and innovative ways to capture more fundraising revenue and a...

Cirrus Hits the Cloud with Open-Xchange

By Peter Prestipino

Hosting provider CirrusHosting announced it will begin provided groupware and collaboration services...

Closer Contact for Deeper Engagement

Constant Contact has unveiled a variety of updates that aim at helping small businesses (SMB) become...

Cloud Offering for Customer Support

By Peter Prestipino

CodeSmith Tools, a provider of software productivity tools most famous for its template source code ...

CMS-Friendly Translation with Lingotek

Globally, consumers are spending an estimated $694 billion online this year, according to Common Sen...

CMS Specialist or Generalist?

As a Web design or development agency is it better to be well versed in many different software solu...

Cloud-to-Cloud EDI Integration QuickBooks

Supply chain management solution HighJump Software announced earlier this month that its TrueCommerc...

Collect Qualitative Research with New Service

A new research tool called Recollective Baseline is helping website owners understand their customer...

Cognitive Computing and the Pursuit of Personalized Digital Experiences

By Peter Prestipino

Marketing automation and analytics platform NextUser is tapping into the power of IBM Watson's cogni...

CodeBaby's Insyte a Smarter, Intelligent Virtual Assistant

By Peter Prestipino

Live chat and help desk solutions are both excellent ways to deepen the engagement of users, but the...

Combine Product Analysis with In-App Feedback

By Peter Prestipino

Bill Gates once said that software innovation, like almost every other kind of innovation, requires ...

Compare and Print Shipping Labels from Major Carriers from One Screen

By Derek Schou

While consumers do not always have to pay shipping fees, businesses on the Web have no choice but to...