Escalating Support Issues to Zendesk with Vanilla Forums Integration
By Peter Prestipino
Enterprises using popular forum software Vanilla Forums will be able to escalate support issues to a...

Enterprises using popular forum software Vanilla Forums will be able to escalate support issues to a...
Email service provider MailChimp announced an integration with nonprofit-focused NEON CRM. Organiz...
:: By Rose Mary, ProProfs :: Over the past few years, the field of knowledge management has grown s...
It's not just the big merchants that are wringing their hands about the tax season, the issue impact...
Website Magazine recently asked 'Net professionals what technology their Web-based business cannot o...
Note-taking, sharing and archiving application Evernote is setting its sights on enterprise customer...
Eventbrite and Automattic have announced a partnership that will integrate their services, providing...
Marketing automation can seem like the cure to most marketing woes, but clearly not all software sys...
It seems the transition to the subscription-based economy has arrived, and brands (and their develop...
It's not often that Website Magazine features open-source software (we like our software enterprise-...
For as long any many of us can remember, click fraud has been the bane of the digital advertising ex...
Better accounting for how consumers interact with campaigns is must-have functionality for search ma...
Whether it's a phone call, a social query, or a desktop, mobile or in-store visit, most shoppers eng...
Ever since Google Reader closed its doors, Feedly has been the de facto leader in RSS stream readers...
Forum community CrowdGather has announced the launch of a new online content filtering tool, dubbed ...
Whether it’s creating an FTP site or leveraging one of the many available alternatives, file s...
Online advertisers, at least those with some digital savvy, know that serving the "right" ...
Today's companies have a variety of ways in which they can interact and engage with consumers ma...
:: By Cory Munchbach, BlueConic :: The need to master personalization – or individualiza...
B2B predictive marketing software Radius has launched a new capability that will enable marketers to...