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4 of the Best Comment Moderation Tools for Websites

Posted on 9.26.2016

Comments are, in the opinion of many, an integral part of the digital experience.

Any one that has had to manage those comment however, likely has a far different opinion. 

Most brands don't make the most of the opportunity surrounding sitewide commenting and that's simply unfortunate as the right tools can make a great deal of difference and turn boring old comment moderation into a powerful community building process that enterprises can actively engage in each and every day.

Let's take a look at the most popular comment moderation tools in use on the Web today.

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Disqus: Lots of great features and controls for moderation, support for Google AMP, works great on mobile and desktop and will even adapt to a blog's color scheme.

Facebook Comments: With more than a billion users, the FB comments system is a good choice as users don't nned to register to submit their comments. Moderators can organize comments by time posts or by posts with the most engagement tool and the design features are pretty strong.

IntenseDebate: Works on a large number of website platforms, commenters can reply to each other with nested replies, encouraging discussion. This (aided by email alerts of new comments) keeps users coming back to your page, increasing engagement and retention.

Livefyre: Offers several customizable settings that most of the moderation work automatically, giving moderators the option to moderate comments before they’re public, allow users to revise their comments, let guests comment, and display link-backs in the comments section. Livefyre lets you create ban lists that prevent specific users from commenting on your blog.

Do you use one of the comment moderation tools listed above or the comment features available at the core of your existing e-commerce of content management system? What's been your experience with comment moderation on your own digital property?


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