Pain Points in Using Chatbots
By Pete Prestipino
There are many obvious benefits to using chatbots (reduced support costs) but they appear to be falling short of consumers' expectations.

There are many obvious benefits to using chatbots (reduced support costs) but they appear to be falling short of consumers' expectations.
Turn content on WordPress into a podcast with WPengine and AWS.
Monetate's new Individual Fit Insights offering allows marketers to deliver the right experience while learning about their audiences.
74 percent of busiensses using CRM report better relationships with customers.
The web development revolution is all about speed, security and interactivity.
Trillions of dollars are spent making software or IT related services but many will fail before they can deploy due to UX issues.
Auttomatic has released a plugin to enable WordPress publishers to automatically create AMP pages.
CallRail has announced a feature that will automaticaly detect and surface relevant keywords that occur within a phone call.
Shoppers are becoming increasingly reliant on user ratings and reviews as they can be a powerful mechanism to improve conversions.
How brands can make subscriptions more appealing to consumers.
An innovative new technology that uses deep learning could very well be the future of identity verification.
Zoho's new solution enable users to visualize, test, and measure visitor behavior patterns in order to drive performance gains.
Artificial intelligence is shaping the digital experience now more than ever.
Online retailers are losing customers and revenue because payment stacks are so highly fragmented today.
Rest assured, scammers are already working on how to steal your employees' money and identity.
We enlist the help of a content management system expert to understand what this "headless" craze is all about.
Demystify the WCM landscape and discover the difference between legacy CMS, headless CMS and an emerging Web CMS and what it means for you.
Amazon Web Services has acquired Sqrrl, a cybersecurity start-up that has its origins in the U.S. National Security Agency.
While some are concerned about the disruption blockchain may cause, others see this as a natural byproduct of progress.
"Advancements in machine learning and cognitive analysis are going to make jobs easier in pretty much every way...