Blog

Session Replay Tech & Digital User Experience

Not everyone is going to be a data scientist, but that doesn't mean you can't gain a deeper understand what users are doing on a digital property.

Facebook's New Messenger Chat Plugin for Websites

By Pete Prestipino

Businesses will soon be able to engage in conversations with customers on their own websites through Facebook Messenger.

Programmatic Market Research with SurveyMonkey & Cint

By Pete Prestipino

Without a sufficient amount of data, the insights that are gathered through surveys could be flat out wrong.

Getting to "Why" Faster with Business Intelligence

By Pete Prestipino

While most business intelligence and analytics offerings provide data on what happened, they don't offer insights into why it happened.

Gmail Wants to Speed Up Your Workflow

By Pete Prestipino

Email is central to a successful digital life, but can it get any better? Of course it can.

AI-Powered Local Marketing

By Pete Prestipino

Artificial intelligence is coming to local marketing (and much, much sooner than Web professionals might think).

Ask Anything About: Blockchain

By Amberly Dressler

Let our editors ask the questions you have but may not want to ask.

The Age of Video-Based Customer Support Has Arrived

By Pete Prestipino

Customer experience is one of the best ways for brands to differentiate themselves from the competition.

Automating the Amazon Dataflow with TrueCommerce

By Pete Prestipino

For many Amazon Sellers, an efficient bridge between a marketplace and a business system is often missing.

Semantic Web Optimization Made Easy with Rank Tracker

By Pete Prestipino

The more keyword research methods you make use of, the more chances you have to rank higher

Omnichannel Marketing Gets Personal

By Harriet Goldberg

It can be easy to forget that marketing is really about people and optimizing/improving the relationship brands have with them.

Accelerating CRM Innovation at SugarCRM

By Marcus Adams

Enterprises have a variety of options/choices when it comes to the customer relationship management solution they use

25 Things You Don't Know About WordPress

By Website Magazine

WordPress powers nearly 27 percent of all websites today; what else don't you know about the Web's most popular CMS?

GDPR, Galaxy, Gigya & Great Expectations for AI [a Rundown of SAP Hybris Summit]

By Amberly Dressler

AI may not be here yet, but data regulation certainly is.

Optimizing the Flow of Leads with Unbounce, Zapier

By Peter Prestipino

Think for a moment about how many different applications you use to manage your website and digital presence.

Can You Hear Me Now? 2017's Top Unified Communication & Collaboration Solutions

By Hayden Rice

There is no shortage of available UCaaS solutions and some of the more innovative offerings have captured the attention of the business community.

Headless E-Commerce, Non-Starter or the Next Big Thing?

By Ed Kennedy

Before making the decision to use a headless approach, e-commerce vendors should carefully weigh the pros and cons both short and long term.

Monetate Doubles Up to Help Clients Deliver Individualized Experiences

By Jerry Callahan

Personalization solution Monetate now provides a wider array of opportunities to personalize and individualize the customer experience.

SMBs Optimistic, But Leery of Cloud Costs

By Will Moreno

Small businesses seem generally optimistic about the future but they do see hurdles associated with implementing new technology.

Do Email Senders Really Need DMARC?

By Robert Cameron

Deliverability is top of mind, but are senders doing enough? Does DMARC provide another needed level of protection?