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Interview with InQ CEO Bernard Louvat

Posted on 11.27.2005
The upcoming issue of Website Services Magazine will feature an article on Website support solutions such as those provided by InQ, LivePerson and others. What's so important about live site support? Conversions, plain and simple.

WSM Managing Editor Pete Prestipino had an opportunity to speak with InQ CEO Bernard Louvat to see how his mission to integrate the best of offline customer experience into the online arena can help websites make more sales - and it goes beyond the retail industry.

There will be quite a bit of useful information readers can gain from the next issue when it comes out - from setting up a merchant solution to managing an effective online storefront (a major component of which is support). While no transcript of the interview will be made available online, WSM will share some of Mr. Louvat's perspective on using the InQ solutions when there is a need to upsell, cross-sell and yes, even make more sales. The InQ platform is completely unique and brings full service to a traditionally self-service environment - something (service) which every website owner must address in their time online. Stay tuned but sign up for a free subscription to Website Services Magazine now!
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