Lead Distributor Call Center
Telephone application company Ifbyphone has released the Ifbyphone Lead Distributor, a web-based tool that enables SMB's to establish a virtual call center with no upfront costs and a nominal monthly fee.
Users determine how calls get answered based on the time of day, day of week, caller ID, and/or number of call previously transferred to a particular phone number. “In today’s world of virtual home-based employees, Ifbyphone’s Lead Distributor is the perfect solution for flexibly distributing calls to any phone, anywhere, including home offices, in a highly cost-effective manner,” said Ifbyphone CEO Irv Shapiro. “By integrating interactive voice dialogs with automated call distribution we are able to deliver the power of enterprise call handling to businesses of any size.”