Skip to Main Content

Breaking: Google Trusted Stores Arrive

Posted on 10.02.2011

How do consumers know what the best store is as they shop online? Google will tell them, of course. 

The company has launched Trusted Stores, a system which allows merchants who meet certain shopping and customer service performance metrics to display the Google Trusted Store badge on their websites (see below). 

Merchants are measured on shopping and service metrics such as having a high percentage of orders with on-time shipping, a low average number of days for products to ship, a high percentage of issues resolved quickly, and a low number of customers needing assistance with an issue. 

Google is also offering "purchase protection" to customers who order from Trusted Stores and are opted in for the program. If there’s an "eligible" issue (non-receipt of goods, incorrect billing amount, etc.) with an order and shoppers cannot resolve it with the retailer, Google's help can be requested. 


Today's Top Picks for Our Readers:
Recommended by Recommended by NetLine

Leave Your Comment

Login to Comment

Become a Member

Not already a part of our community?
Sign up to participate in the discussion. It's free and quick.

Sign Up


Leave a comment
    Load more comments
    New code