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Build Better Products with Data-Driven Decisions

Posted on 6.15.2015

UserVoice has unveiled version 3.0 of its product management platform, which offers a new suite of tools to help product teams prioritize decisions using data about customer preferences and individual traits.

UserVoice 3.0’s core functionality, dubbed SmartVote, eliminates uncertainty surrounding the direction of the product roadmap by allowing teams to prioritize features and make decisions using data related to customer demand, revenue and return on investment. Moreover, product teams can test internally-generated ideas against user-submitted ones via a single question survey. The end result is a list of ideas and features prioritized by their impact to the business.

It is also important to note that UserVoice 3.0 offers capabilities to support customers in mid-market and enterprise companies. These features allow product teams to better manage and understand data. Plus, customized views and notifications allow members of larger product teams to monitor their portion of the product without being overwhelmed by information only relevant to other groups. Advanced trend reporting also gives product managers the ability to quickly escalate hot or trending ideas to the top of the discussion.

“UserVoice 3.0 simplifies the complex job of today’s enterprise product manager by consolidating the tools necessary to collect, prioritize and act on customer feedback in one single platform,” said Richard White, CEO and founder of UserVoice. “We’re transforming the art of product management into a science and this release demonstrates our commitment to building a platform that gives modern product teams the tools to make decisions based on data and not intuition.”

UserVoice 3.0 starts at $499 per month for companies with a single product and up to 10,000 end users. That said, UserVoice is also offering early-stage products access to its Launch Program, which provides key functionality of UserVoice 3.0 to companies launching a new product and looking to learn from customer feedback quickly.

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