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Drive Customer Engagement like the Big Guys

Posted on 9.12.2013

Brands spend a lot of time “engaging” their customers on social channels nowadays, but just because fans like brands or retweet posts, doesn’t mean that they are actually engaged.

This poses a problem for businesses, as keeping audiences engaged typically results in customers that are more loyal, a boost in repeat customers and better word-of-mouth advertising. In fact, many of the top brands on the ’Net foster online communities to keep customers engaged with their businesses on a regular basis.

:: Discover how to foster an online community on your site here ::



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