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Helping Local Businesses Communicate with Customers

Posted on 5.10.2015

As businesses look to improve their relationships with their customers, it’s vital they leverage a powerful customer relationship management (CRM) platform with extensive features.

Dex Media, a provider of social, local and mobile marketing solutions, has recently announced the launch of its new CRM platform titled DexLnk.

Dex Media's new platform enables users to manage all of their customer data and communication in one place. Through DexLnk users are able to build and manage customer lists, accept appointments using an online calendar as well as send customers’ confirmations and reminders via text messages and emails. What’s more, the new CRM enables users to monitor their marketing problems with a comprehensive dashboard as well as send special offers to customers based on their preferences.

“Many of our local business clients are looking for effective ways to reach their customers online, build relationships with them, and reward their loyalty,” said Gordon Henry, chief marketing officer. “With DexLnk, small business owners have access to a set of sophisticated marketing and transactional tools often associated with larger, national businesses.”

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