June Editor Talk: Quality Speaks
Individuals (e.g. customers, employees and employers) ultimately define quality. Since the word evokes wildly different ideas of not only what it means, but also the series of actions that are required to achieve quality goals, Website Magazine asked our Associate Editors, Michael Garrity and Allison Howen, to elaborate on what that means to them. Here's what they learned over the course of producing the June 2013 Quality Issue.
Michael Garrity on Quality
Allison Howen on Quality