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The King of Mobile Shopping Devices

Posted on 4.16.2012

A new report from RichRelevance reveals insights about mobile shoppers – including iPad users, who are driving most of the shopping, browsing and purchasing behaviors within the mobile channel.

"Twenty years later, Apple's ground-breaking 'Think Different' ad campaign can be recast as 'Shop Different' for the iPad," said RichRelevance CEO David Selinger. "To succeed in this quickly evolving landscape, retailers need to understand how shopping behavior changes as consumers hop between devices, and be prepared to tailor the shopping experience in every channel, ensuring continuity and seamlessness regardless of choice of access.”

According to the study, iPad users spend significantly more time and money on retailer sites than other mobile users, accounting for 68 percent of shoppers. Additionally, iPad also has the greatest conversion rates (1.5 percent), and accounts for 90 percent of all mobile revenue. 

Another noteworthy statistic shows that iPad users purchase more expensive items than mobile phone users and spend more on orders.  According to the study, the iPad has the highest average order value (AOV) at $158, ahead of other mobile devices ($105) and even more than desktop users ($153). However, even though the purchases are more expensive, iPad shoppers purchase fewer items per order than other shoppers.

One way retailers can create a better brand experience on the iPad is by collaborating with catalog apps such as Catalogue from The Find and Google Catalogs, which feature products and catalogs from retailers, and provide an interactive shopping experience for consumers.

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