Monitor Employee Emotions - 'Net Briefs (Nov. '12)
Why is Matt from accounting so happy? Find out with a new Yammer integration with Kanjoya, an emotion-aware sentiment analysis company. The integration provides data on the attitudes and emotions of employees based on conversations from within a Yammer network. Kanjoya's Crane analytics dashboard uses Yammer's open APIs to retrieve data from Yammer groups and the overall company network. Then, organizations can leverage the analytics dashboard to measure 80 different emotions across departments and geographies. Other features of the Kanjoya integration include a keyword search of analytics on a specific topic, a sentiment graph to compare the number of emotions, a word cloud for visualizing specific words associated with a conversation, and influencer analysis, which showcases the most replied to, praised and liked individuals.