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Opterus Enhancements to Store Ops-Center

Posted on 6.29.2009

Web-based store communications and task management solution Opterus announced the release of Store Ops-Center Version 2.2, an on-demand retail portal designed to aid in content creation, ensure message delivery to stores, monitor task execution, and enforce operational compliance. Large-scale retailers seeking more seamless communication with stores should be excited about the system improvements.

"Opterus is committed to providing the most feature-rich store communications and task management solution in the retail industry," said Rick Peters, Chief Product Officer, Opterus. "The Opterus development strategy relies heavily on input from our clients on the features and functionality that are most important to them. As we continue to build out our functionality, other retailers are able to take advantage of these ongoing enhancements."

Offered as a Software-as-a-Service (SaaS) solution, Store Ops-Center is delivered in an on-demand, web-based retail portal that improves employee productivity with full compliance monitoring of what, how and when tasks are completed and communications are read. Key enhancements in V2.2 include the following:

  • Store Calendar provides stores with a calendar view of their assigned tasks and an event scheduling solution for store-generated and personal entries. All levels of operational management can be configured to have the ability to enter, view and track upcoming store events.
  • Survey Creator allows the head office to quickly and easily create store surveys that can be targeted to specific stores, groups of stores, or individual roles within the stores. Survey results can be retrieved and are available in various formats including csv, xml or via web services.
  • Task attachments allow stores to attach files (spreadsheets, documents, pictures, etc.) when completing a task. This could be used as an additional step to validate that the assigned tasks have been completed as per the corporate request.
  • Location properties provide an extension of the retail hierarchy, allowing retailers to target tasks and communications at groups of stores based on store attributes. For example, store communications can be targeted based on unlimited attributes such as store size and format, the distribution center that services the stores, the types of services offered within the stores (pharmacy, deli, etc.), and other user-defined criteria.

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