Personality is Key to Social Media
by Brian Carter, Fuel Interactive
As director of an advertising agency that manages social media campaigns, I was recently brainstorming recipes for social media success. Every formula I came up with included personality.
In Social Media, Personality is Key
You can be controversial, funny, or intellectually stimulating. "Bland" loses. "Unique" wins.
- Do you have a personality or personal brand?
- How well developed is it?
- How well are you conveying it with social media?
Although your avatar, pictures and banners make a difference, social media is
primarily a written format. Maki is a great example of strong branding via
images. But he's also a good writer. If he were a horrible writer, it wouldn't
work. Eighty years of data from direct marketing and copywriting has taught us
words are more powerful than images.
Writers can tell you that learning to write well is about knowing yourself, defining yourself, even branding yourself. Personality, in written form, includes things like:
- Your Obsessions
- Your Opinions
- Your Rhythm
- Words You Love and Hate
All of that can be unconscious; not everyone has analyzed their style. But
your style must be distinctive.
Personality Alone Can Be Enough
The Twitterers who amaze me the most are the ones who have thousands of followers, and they're ALL personality. All they do is share themselves. They're not marketing something (other than themselves). They're not pushing their latest blog post. Some of them don't even @reply much. They just constantly tweet personality.
Social Media Personality Optimization Tips
- Share your whole life. All work and no play makes you dull! The more you share, the more points of reference people have to connect with you, and the more people you'll connect with.
- Talk about what you love, complain about what you hate; preferences define personality. Ever read the philosophical portions of Zen & The Art of Motorcycle Maintenance?
- Admit to your mistakes and foibles. People hate perfect people. That's why we like to see celebrities fall and celebrities without makeup.
- Antagonize, but be careful. I usually do it playfully with humor. People don't like being made to look bad in public, so watch out for that. Some things need to go to the private messaging arena. If do you create public controversy, be authentic. People can smell agitators who just use controversy to get attention.
- Apologize. The capacity to make mistakes and realize you're wrong, to admit
when others are right, demonstrates humility, teachability, and is likeable.
- Get to know people and demonstrate you know them. A mixture of self-centeredness and focus on others is required to create, share, and explore personalities.
- Spend enough time online to learn to "live" there. The more time you spend there, the more ways you'll find to show yourself and the more parts of your "real life" you'll find you haven't shared there.
- Exhibit signs of life: emotions, mind, body, and soul. Real people have all of those.
- Be three dimensional. Photos are two dimensional, so I need a bunch of shots of you to "get" you. Use Flickr extensively. I've spent more time in people's Facebook photo albums than I'd like to admit. Pictures of people grab us and we're into their lives before we know it.
- Be boring every once in a while. No one is interesting all the time.
It's not realistic. It seems inauthentic.
Talk about mundane things you'd tell a friend: what your pet's doing, what you're eating, where you're driving. Caveat: I still think Brightkite check-ins without photos or other content are annoying.
- Invite us into your solitude. What you do and think when you're alone is fascinating. The same curiosity that sells celebrity mags works in social media.
- Think about the whole of your social media as a big four-dimensional
painting. (The fourth dimension is time.) Reveal every part of the elephant,
About the author: Brian Carter is a humorous keynote speaker and Director of SEO, PPC, and Social Media at Fuel Interactive.