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Retail's Steep Learning Curve

Posted on 5.15.2017

Less than half of retailers are making an effort to customize the shopping experience according to Reflektion's findings of a study based on an analysis of 100 retailers and a consumer survey of 500 respondents - indicating retailers have a lot to learn about personalization and consumers' demand for it.

Highlights of the survey can be found in the infographic below (click to zoom).

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