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Retail Roundup: Guidelines for International Returns

Posted on 8.16.2016

The lure of greater revenue and a wider audience base are just two of the reasons retailers consider opening up their digital "borders," to empower international consumers to shop with them.

The logistics of serving these customers can, of course, be difficult considering shipping policies, payment gateways, local laws and more. When it comes to returns, specifically, sellers would be wise to map out their policies from A-Z in order to set shopper expectations of what will happen in case they are not satisfied with their purchase. Website Magazine has compiled some takeaways from some of the top retailers when it comes to their return policies.

Macy's: No In-Store Returns

+ Read full policy here.

Nordstrom: No Free Returns

+Read full policy here.

L.L.Bean: Customer Responsible for Shipping Fees

+Read full policy here.

Gap: Returns Must Be Sent to Shipping Partner (Borderfree/Pitney Bowes)

+Read full policy here.

Marks & Spencer: Excludes Certain Items from Returns

+Read full policy here.

ModCloth: Accepts within 60 Days

+Read full policy here.

Kate Spade: Honors Warranties

+Read full policy here.

Newegg: Must Be Returned Within 15 Days

+Read full policy here.


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