Salesforce Releases a Social, Mobile Help Desk
A newly released product from Salesforce allows businesses to deliver more personal customer service by offering a help desk that is social, mobile and simple to use and deploy.
Desk.com enables any business to instantly work with customers over any major social network. Desk.com Mobile allows Web workers to carry a help desk in their pockets and answer customers on the go. Setup is simple enough to get up and running over a weekend, even for smaller companies without an IT staff.
Businesses can sign up for Desk.com for as little as $49.