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ShipHawk Unveils New Suite of Shipping Solutions

Posted on 3.06.2016

Shipping intelligence provider ShipHawk is helping online retailers stay competitive by launching a new suite of shipping solutions, including a free parcel-only product as well as solutions that support parcel, freight and home delivery for retailers of all sizes.

With the update, ShipHawk provides retailers with instant price comparisons in the shopping cart, customer-facing order tracking, full back-end automation as well as aggregated data and insights across all shipping types. ShipHawk helps retailers improve the customer experience with real-time pricing at the point-of-purchase and order tracking. What’s more, the entire shipping experience can be automated, including rating, booking, dispatch, tracking and reconciliation. Retailers also have better visibility into carrier performance and margin metrics like subsidies and costs.

"Shipping is no longer a back office activity, it’s become a critical lever for e-commerce companies to acquire customers, create brand loyalty, and increase margins," said Jeremy Bodenhamer, CEO, ShipHawk. “With the expanding range of goods being bought online, retailers need best-of-breed solutions that can meet their needs, whether their products are toys, apparel, automotive, or home furnishings. Our new suite of products gives everyone access to ShipHawk’s world-class technology, starting with a free entry-level product."

The new suite of solutions from ShipHawk is available via API and include:

Basic – a free product that enables retailers to compare, discover and book the best parcel rates, track products with a single unified view and automatically book and ship items. This option is intended for smaller retailers dealing only with parcel deliveries.

Plus – this solution offers both parcel and less than truckload (LTL) in a single solution for retailers requiring both categories of service.

Pro – a full-featured solution that provides small and medium-sized retailers access to a diverse ecosystem of carriers including parcel, LTL and home delivery.

Enterprise – this comprehensive platform offers custom-facing features, real-time rating, end-to-end automation, as well as unique data and insights for help making future shipping decisions.


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