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Speedy Email Response Essential

Posted on 7.09.2008
Business professionals have only 30 minutes to respond to business emails if they're not to disappoint, according to a survey from Vodafone. This means you need to be able to send and respond to email, fully synchronized in real-time, even when you are out of the office. According to the survey:
  • One in ten businesses expects a 30 minute turnaround on business email, and one in three businesses expect a response to email within two hours.
  • Office of National Statistics data shows that slow response to email is generating losses up to GBP 7,345 billion per year
  • Three in ten workers suffer stress when encountering a very full inbox upon returning from meetings
  • 42% of all workers now say they need to be able to access and respond to emails when away from office during work hours
I decided to take a look at how long it takes me to respond to the email I receive; on average not too bad at all - just under an hour. Xobni, which I referenced last week regarding email productivity has a handy little feature which gives you the median time it takes to respond to certain individuals and an average.

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