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SysAdmins Bogged Down & Bothered by File Management Woes

Posted on 10.04.2016

A recent survey from SmartFile shows that IT system administrators lost an average of $21,899, or 661 IT ticket hours, in productivity costs each year.


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Highlights from the study include:

  • 57 percent of system administrators and other IT professionals reported that storage-related issues were consuming up to five hours a week resulting in $8,608 of lost productivity hours annually
  • 17 percent of IT system administrators surveyed spent at least 20 hours weekly on resolutions for failed syncing, unapproved file sharing, VPN issues and other file storage obstacles, resulting in a $34,450 productivity loss each year
  • Businesses can waste as much as $154,954 each year in productivity and ticket costs related to cloud or on-premises storage of data, unauthorized cloud services, VPN access issues, sync problems and lost or inaccessible files

SmartFile’s enterprise solution, FileHub, hopes to help reduce the waste. The on-premise solution can consolidate and integrate with network storage, replace file sharing and FTP tools and provide a unified file management tool, all from a single appliance. Additional features include self-managed encryption keys, advanced auditing for governance, high availability and failover, as well as SmartStats visual analytics and granular user and mobility features for workforce access anywhere in the world.

“Employees demand an intuitive way to do their jobs, and when they can’t easily share and locate their files, they turn to outside tools to get the job done, even if the tools are insecure and noncompliant,” said John Hurley, CEO of SmartFile. “System administrators can combat these issues with a secure, enterprise file management platform that saves time and money.”

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