Top 50: Masters of the Email Experience
Email marketing, for example, has long been the channel that produces the most holiday sales. According to Custora, in fact, email generated 25.1 percent of all sales during Black Friday 2015 compared to social media, which was responsible for a paltry 1.6 percent of sales on the same day and an underwhelming 1.5 percent of sales on Cyber Monday 2015. It is safe to say that this held true for the 2016 holiday season as well.
Just how important is it that marketers, particularly information publishers and those at service-based businesses, as well as those in the e-commerce vertical, invest or continue to invest in the email channel?
For those with a focus on revenue it is proving essential. A 2016 Salesforce report indicated that 49 percent of marketers surveyed claim email is “directly linked to their company’s primary revenue source,” and for those already using email as part of their broader marketing strategy, they have likely already seen a payoff.
Experian’s Quarterly Email Benchmark Report (Q2 2016) found that while the quarter-to-quarter volume of email remained the same compared to the prior quarter, revenue per email rose. There is an incredible amount of evidence that when best practices are followed, email outperforms other channels consistently. The problem, of course, is that most businesses are overwhelmed by the channel. As such, the most successful have turned to providers such as those listed in this month’s Website Magazine Top 50, which profiles vendors that are helping enterprises master the email experience.
Let this list serve as the starting point in the selection process for a provider to help your business optimize its use of this channel.